Jack Silva
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work History
Sales Associate
Shah Ventures
Denver
03.2024 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Great customer and client communication, understanding what it is the customer wants and working with them to achieve that
- Working with cash flow and banking, making sure everything was correct and up to date
Shift Lead Manager
Modern Market Eatery
Lakewood
01.2021 - 03.2024
- Supervised team operations during busy shifts, ensuring efficient service and improved customer satisfaction.
- Trained and mentored new staff on proper procedures, enhancing team performance and reducing onboarding time.
- Managed inventory levels and placed orders, maintaining stock availability and minimizing waste throughout shifts.
- Great understanding of cash management and correct deposits, making sure all was up to date
- Managed prep and food preparation, making sure all was clean and cooked properly for customers
Sandwich Artist
Firehouse Subs
Lakewood
01.2020 - 01.2021
- Prepared high-quality sandwiches by following food safety standards, ensuring customer satisfaction and repeat business.
- Collaborated with team members to efficiently manage inventory, maintaining optimal stock levels for daily operations.
- Trained new staff on sandwich preparation techniques and customer service protocols, enhancing team productivity and performance.
Education
Arvada Next GED Program
Arvada, COSkills
- Customer assistance
- Cash handling
- Inventory management
- Client communication
- Food Management
- Conversing with purpose
- Understanding customer needs
- Group teamwork
- Leadership skills
- Deposits and transaction management
- Group building
- Acceptance of growth
- Problem solving
- Customer complaints and problems
- Reliable and punctual
- Cleaning techniques
- Listening skills
- Meeting deadlines
- Verbal/written communication
- Contact follow-up
- Promotional support
- Exceeds sales goals
- Stock replenishment
Timeline
Sales Associate
Shah Ventures
03.2024 - Current
Shift Lead Manager
Modern Market Eatery
01.2021 - 03.2024
Sandwich Artist
Firehouse Subs
01.2020 - 01.2021
Arvada Next GED Program