Results-driven leader with extensive experience in sales and customer service. Proven track record of managing client accounts, improving customer satisfaction, and driving sales team collaboration to elevate service quality and efficiency.
Overview
1
1
year of professional experience
Work History
Service Director
Globe Life
Sanford
05.2026 - Current
Highly experienced in public relations and communication. Highly experienced in customer service. Problem solving. Experienced in team management.
Collaborated with sales teams to enhance customer experience initiatives.
Managed over 100 accounts of personal information, and provided high-quality communication to clients.
Identified opportunities for cost savings through process optimization initiatives while ensuring quality levels remain high.
Realtor
Keller Williams
Saint Augustine
12.2025 - Current
Assisted clients in buying and selling residential properties.
Developed marketing materials to promote listings effectively.
Managed client databases using software tools.
Built relationships with clients through excellent customer service interactions.