Jack Southerland
Clayton,NC
Summary
Proactive professional with strong time management skills and a focus on equipment maintenance. Recognized for efficiently conducting oil changes and tire services while educating customers on vehicle safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tire and Lube Technician
Blacks Tire And Auto Service
Smithfield, North Carolina
11.2025 - 06.2026
- Performed tire installations and rotations on a variety of vehicle types.
- Conducted oil changes and fluid checks to maintain vehicle performance.
- Inspected tires for wear, damage, and proper inflation levels.
- Guided customers in selecting suitable tires based on specific needs and preferences.
- Maintained cleanliness and organization of work area and tools.
- Collaborated with team members to ensure efficient workflow during busy periods.
- Educated customers on tire maintenance and safety practices.
- Employed diagnostic tools to pinpoint vehicle issues for timely repairs.
- Balanced wheels to enhance driving stability and tire longevity. using a computerized wheel balancer machine.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
Cashier
Bass Pro Shops
Garner, North Carolina
03.2025 - 10.2025
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and recommendations.
- Maintained a clean and organized checkout area for optimal service.
Golf Associate
Dicks Sporing Goods
Garner, North Carolina
05.2024 - 10.2024
- Assisted customers in selecting golf equipment and apparel.
- Maintained organized displays of golf merchandise on the sales floor.
- Monitored inventory levels and replenished stock.
- Provided exceptional customer service to enhance shopping experience.
Shift Leader
Scooters Coffee Shop
Clayton, North Carolina
02.2023 - 01.2024
- Supervised daily operations and maintained high standards of customer service.
- Trained new staff on coffee preparation and equipment usage.
- Managed inventory levels and ensured product availability during shifts.
- Collaborated with team members to create a positive work environment.
Sandwich Master
Jimmy John's Gourmet Sandwiches
Bossier City, Louisiana
04.2021 - 02.2022
- Completed day-to-day duties accurately and efficiently.
- Produced high quality food and provided outstanding customer service every shift.
Education
Associate of Arts - Business Administration
Johnston Community College
Smithfield, NC05-2027
Skills
- Customer service
- Inventory management
- Team collaboration
- Project management
- Time management
- Equipment maintenance
- Athleticism
- Problem Solving
- Communication
- Appreciation of Chain of Command
Certification
- CPR CERTIFIED
- LIFEGUARD CERTIFIED
Accomplishments
- NATIONAL HONORS SOCIETY
- A HONOR ROLL GRADES 9-12
Timeline
Tire and Lube Technician
Blacks Tire And Auto Service
11.2025 - 06.2026
Cashier
Bass Pro Shops
03.2025 - 10.2025
Golf Associate
Dicks Sporing Goods
05.2024 - 10.2024
Shift Leader
Scooters Coffee Shop
02.2023 - 01.2024
Sandwich Master
Jimmy John's Gourmet Sandwiches
04.2021 - 02.2022
Associate of Arts - Business Administration
Johnston Community College