Results-oriented individual recognized for adaptability and computer proficiency. Demonstrated success in training staff and enhancing customer satisfaction through effective communication and teamwork.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Kilwins Las Olas
809 E Las Olas, Fort Lauderdale
05.2024 - Current
Streamlined order processing to ensure timely product delivery for customers.
Managed customer inquiries, providing comprehensive information about menu items.
Trained new staff on customer service protocols and product knowledge effectively.
Handled cash transactions with precision, maintaining financial accuracy during shifts.
Key Holder
Ice Hockey- Captain Last 4 Seasons
Panthers Ice Den
Coral Springs
10.2015 - 02.2025
Led a roster of players while working with coaches to execute game plans.
Fostered team unity, resulting in successful seasons.
Mentored rookie players and promoted a positive, competitive culture that emphasized accountability and teamwork.