Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Jack Swartzentruber

Londonderry,VT

Summary

Efficient Busser with background in fast-paced dining environments. Possess strong knowledge of cleanliness protocols, food safety guidelines, and restaurant operations. Skills include effective communication, customer service orientation, and ability to handle high-volume shifts without sacrificing quality. Proven track record of enhancing diner satisfaction by maintaining clean and organized table settings. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.

Overview

4
4
years of professional experience

Work History

Busser

Silver Fork
Manchester, VT
01.2021 - 01.2025
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages.
  • Expedited food to tables to assist servers during busy periods.
  • Stocked service areas with supplies such as coffee, food, tableware, and linens.
  • Resolved guest complaints to maintain complete customer satisfaction.

Golf Caddie

Ekwonak Country Club
Manchester, VT
06.2022 - 09.2024
  • Provided advice on club selection, yardage and pin placement as requested by players.
  • Measured yardages for golfers to ensure precise shot planning.
  • Carried multiple sets of clubs over long distances while walking 18 holes with a single player.
  • Enforced course policies and upheld corporate values.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Busser

Equinox Hotel
Manchester, VT
12.2023 - 04.2024
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages.
  • Stocked service areas with supplies such as coffee, food, tableware, and linens.
  • Expedited food to tables to assist servers during busy periods.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Stocked service stations with ice, napkins and straws.
  • Took initiative to help others whenever necessary.

Education

High School Diploma -

Burr And Burton Academy
Manchester, VT
05-2024

Skills

  • Effective Communication
  • Team collaboration
  • Decision-making
  • Needs assessment
  • Restaurant etiquette
  • Table turnover efficiency
  • Attention to detail
  • Guest relations
  • Resourcefulness
  • Reliability and punctuality
  • Customer service excellence

Affiliations

  • Enjoy anything outdoors
  • Avid skier
  • Dedicated gym goer

References

References available upon request.

Timeline

Busser

Equinox Hotel
12.2023 - 04.2024

Golf Caddie

Ekwonak Country Club
06.2022 - 09.2024

Busser

Silver Fork
01.2021 - 01.2025

High School Diploma -

Burr And Burton Academy

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Jack Swartzentruber