Jack Terrill
Seattle,WA
Summary
Dedicated Maintenance Supervisor bringing many years of positive maintenance team leadership. Strong knowledge of preventive maintenance scheduling as well as unscheduled repairs to minimize downtime. Brings solid commitment to quality and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Bell Partners
Redmond, WA
06.2023 - Current
- Respond to all resident and staff work orders in a timely manner
- Perform daily inspection walks around the community
- Complete all weekly,monthly, quarterly, and annual inspections via HappyCo
- Follow CapX scheduling, submit capital request form
- Create scope od work for capital and remediate projects and follow bid comparisons to select the best vendor
- Schedule vendors to perform capital expense projects
- Schedule make ready board via Yardi follow a standard 7 day turn schedule
- Create purchase orders via P2P for scheduling vendors and ordering maintenance supplies
- Developed preventative maintenance schedules for all equipment and systems in the apartments.
- Participated in developing strategies for improving customer satisfaction ratings related to apartment maintenance services.
- Maximize annual budget by way of motivating team members and innovating our turn processes.
- Recruit new vendors and follow up with onboarding through Vendor Cafe and utilizing IT to complete onboarding in a timely manner
Maintenance Supervisor
CEP Residential
Monroe, WA
10.2022 - 06.2023
- Recruited and provided training for new maintenance technicians
- Managed make ready board through RealPage
- Recruit new vendors to maximize the best prices and work available
- Managed and supervised $20,000 per unit renovations
- Walk and clean grounds every day
- Clean, inspect, and organize pool chemicals and furniture on a daily basis
- Managed pool chemicals to maintain optimal levels and performed routine maintenance tasks including vacuuming and backwashing
- Complete all resident work orders in a timely manner
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
Maintenance Supervisor
Kendall Ridge Apartments
Bellevue, WA
11.2021 - 11.2022
- Complete work orders in a timely manner
- Managed make ready board via RealPage
- Perform stand up meeting daily to delegate tasks to maintenance staff
- Facilitated brainstorming sessions to foster team unity in identifying targets for success
- Implemented new preventative maintenance routine with RMM through LEO247 maintenance app
- Perform monthly inspections with cleaners,pest control, and landscapers
- Follow apple to apple bid comparisons through Excel for capital improvements
- Organize and control inventory of maintenance shop and storage areas
- Provide quick problem solving for emergency situations
- Assisted in the preparation of budgets by monitoring expenses related to maintenance, supplies and personnel costs.
- Conducted regular inspections of apartments to ensure safety and cleanliness standards were met.
- Resolved conflicts between tenants in a professional manner.
Maintenance Supervisor
104 Apartments
Bothell, WA
12.2020 - 11.2021
- Managed make ready board via Yardi
- Complete work orders in a timely manner
- Assist other communities during times of transition
- Organize, prepare, and create maintenance shops for newly constructed buildings
- Assisted with emergency situations that arise during business hours or after-hours.
- Assisted property managers with preparing budgets related to the apartment's maintenance needs.
- Coordinated with contractors or vendors to complete projects within budget parameters.
- Ordered parts and supplies needed for maintenance tasks.
Senior Maintenance Technician
The Luke/Avignon Townhomes
Redmond, WA
07.2017 - 12.2020
- Served as a maintenance technician for Greystar at The Luke from July 2017 to March 2019 and achieved promotion to Senior Maintenance Tech at Avignon Townhomes in March 2019
- Scheduled all vendors for make ready units
- completed all tasks that were assigned to me in a timely manner
- Painted and completed repairs for make ready homes
- Help reduce costs of renovations by completing new plumbing and electrical upgrades for units
- Perform preventative maintenance for compactors, playground equipment, and common area grills
- Managed make ready board as acting maintenance supervisor
- Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry
- Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.
- Create, punch and build new locks for each move in
Make Ready Technician
Salix Juanita Village
Kirkland , WA
01.2017 - 07.2017
- Inspect each move out and conduct a punch list for repairs needed
- Documented damages left by past residents
- Repair drywall and fully paint units
- Perform normal maintenance routine for each make ready home: Clear drains, test appliances, replace outlet and switch covers, clean out vents and heaters
- Fully upgrade units: Install new water and light fixtures, appliances, hardware for cabinets, bathroom trim, outlets, switches
- Cut and replace trim and mill work for make ready units
- Complete any item necessary to meet deadlines set by the maintenance supervisor
Porter
The Colony at Bear Creek
Redmond, WA
03.2015 - 01.2017
- Complete daily trash walk, empty dog waste containers, and check garbage enclosures
- Empty 18 trash containers into a 30 yard trash compactor daily
- Schedule compactor pick up with Waste Management
- Schedule furniture removal with vendors
- Replace outside light fixtures, bulbs, and ballasts
- Perform monthly light walk and replace bulbs as needed for 37 acre garden style community
- Provided trash valet 3 days a week
- Organize schedule to clean the breezeways of each building in a 2 week period
- Pressure wash curbs and side walks
- Paint curbs and speed bumps
- Asphalt repair as needed
- Clean roofs and gutters with backpack blower, remove moss as needed
- Adhere to any deadline given by maintenance supervisor
- Help with any turns as maintenance supervisor finds necessary
Education
High School Diploma -
Redmond High School
Redmond, WA05-2008
Skills
- Inventory control
- Plumbing
- Carpentry
- Quick problem solving
- Budgeting
- Bid comparison
- Vendor recruitment
- Electrical
- Painting
- Public Speaking
- Team Building
- Ops Technology
- Microsoft Office tools
- Scheduling
Accomplishments
- Bell 2023 Out Perform award in Managing Expenses
- Following WA state wear and tear laws and finding innovative ways to save money for our property by in house carpet cleaning
- CEP Residential: Improved property standing within portfolio in revenue from last in Q4 to being the top earner in consecutive quarters
- Kendall Ridge: Operating at over 240 maintenance requests per month completed in a timely manner
Certification
- CPO Certified
- CAMT enrolled for SEP 2024
Affiliations
My son and I actively work in our community to provide maintenance assistance for people who normally cannot afford it.
Timeline
Maintenance Manager
Bell Partners
06.2023 - Current
Maintenance Supervisor
CEP Residential
10.2022 - 06.2023
Maintenance Supervisor
Kendall Ridge Apartments
11.2021 - 11.2022
Maintenance Supervisor
104 Apartments
12.2020 - 11.2021
Senior Maintenance Technician
The Luke/Avignon Townhomes
07.2017 - 12.2020
Make Ready Technician
Salix Juanita Village
01.2017 - 07.2017
Porter
The Colony at Bear Creek
03.2015 - 01.2017
High School Diploma -
Redmond High School