Summary
Overview
Work History
Education
Skills
Languages
Interests
Extracurricular activities
Timeline
Awards
Generic

Jack Thompson

Cedar Falls,IA

Summary

Dynamic and dedicated wait staff member at Western Home Communities, recognized for exceptional customer service and strong multitasking abilities. Proven expertise in order management and POS system operation, contributing to a seamless dining experience. Fostered team collaboration while training new staff, enhancing overall service quality in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Wait Staff Member

Western Home Communities
06.2025 - Current
  • Provided exceptional customer service to enhance guest experiences.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Learned menu items thoroughly to offer informed recommendations to guests.
  • Collaborated with kitchen staff to ensure timely and accurate meal delivery.
  • Adapted quickly to high-pressure situations during busy service hours.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.

CAPS Associate

08.2024 - 01.2025
  • Partnered with local businesses on real-world projects, including designing media for a company’s 50th anniversary.
  • Delivered professional presentations and project proposals to business leaders.
  • Developed workplace skills in professionalism, leadership, communication, and project management.

Senior Patrol Leader

Troop 42
02.2023 - 07.2023
  • Led team activities, fostering collaboration and enhancing leadership skills among peers.
  • Organized training sessions, ensuring skill development and adherence to safety protocols.
  • Facilitated communication between members, promoting teamwork and project clarity.
  • Implemented problem-solving strategies during events, improving overall group performance.
  • Mentored junior leaders, enhancing their confidence and capabilities in leadership roles.
  • Developed event plans that aligned with organizational goals, enhancing member involvement and satisfaction.

Education

No Degree - Exploratory

University of Northern Iowa
Cedar Falls, IA
05-2029

High School Diploma -

Cedar Falls High School
Cedar Falls, IA
05-2025

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Order management
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Team collaboration
  • Handling complaints
  • Project planning
  • Motivating others

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Reading
  • Volunteering
  • Weight Lifting
  • Woodworking
  • Backpacking
  • Running
  • Tennis

Extracurricular activities

  • Tennis Club, University – Active member, participating in matches and club events.
  • Salt Company, College Ministry – Member, attending meetings and events.
  • Church Youth Group Leader – Mentored peers and organized community service and youth activities.

Timeline

Wait Staff Member

Western Home Communities
06.2025 - Current

CAPS Associate

08.2024 - 01.2025

Senior Patrol Leader

Troop 42
02.2023 - 07.2023

No Degree - Exploratory

University of Northern Iowa

High School Diploma -

Cedar Falls High School

Awards

Silver Scholar Award – Earned for maintaining a 3.98 GPA (3.95–3.99 range), recognizing academic excellence and consistent high performance.

Philmont Award Recipient – Served as Expedition Leader, guiding and coordinating a team during a challenging high-adventure trek, demonstrating leadership, planning, and teamwork skills.

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