JACK RAY WALKER
Columbia,MO
Summary
Security Site Supervisor with a background in site coverage, CCTV monitoring, incident reporting, and emergency response support. Leads officer scheduling, trains staff on patrol routes, radio use, and report writing, and works closely with clients and local law enforcement to keep operations compliant and responsive.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Security Site Supervisor
Allied Universal
Saint Louis, MO
07.2018 - 09.2026
- Supervised daily operations of security team, ensuring adherence to company policies and enhancing overall site safety.
- Scheduled officer coverage and assigned post duties to optimize site security and ensure adequate staffing
- Trained officers on patrol routes, radio use, and report writing
- Monitored CCTV feeds and flagged suspicious activity for review.
- Prepared incident reports and shift logs to maintain accurate records and facilitate effective communication within the team.
- Assisted local law enforcement and site staff during emergency response situations.
- Communicated daily with clients regarding site concerns and security needs
- Supported security officers by following Allied Universal post orders and maintaining site coverage.
- Set team schedules with clear understanding of coverage requirements, individual availability, and unique knowledge of each officer.
Head Cashier Supervisor
Columbia Mall Car Wash
Columbia, Missouri
06.2012 - 06.2018
- Supervised cashier team at Columbia Mall Car Wash during busy customer rushes.
- Trained cashiers on register use and front counter procedures.
- Processed customer payments and balanced cash drawers at shift close.
- Monitored front desk accuracy and corrected payment or ticket errors.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Provided guidance on best practices for handling difficult customers or situations.
- Welcomed customers to the store with a friendly demeanor. and responded to requests for information.
Education
Shopping Center Terrorism -
George Washington University
Washington, DC02-2017
Associate of Applied Science -
United States Army
Fort Hood, TX01-1987
High School Diploma -
Mount Vernon High School
Mount Vernon, MO05-1968
Some College (No Degree) -
Valor University
Marietta, GASkills
- CCTV monitoring
- Incident reporting
- Emergency response
- Report writing
- Shift scheduling
- Access control
- Team supervision
Certification
- Armed and Unarmed Licenses issued by the Columbia Police dEPARTMENT
- Certified Instructor for Hand Cuffing, Tactical Take downs and OC Spray
- Degree in Logistics
- AED, Adult and Infant Training Instructor
- Certification in Shopping Center Terrorism
Accomplishments
- Bronze Star Medal, Army Accommodation w/4 oak leaf clusters, Army Achievement Medal with w/5 oak leaf clusters, Vietnam Service Ribbon, National Defense Ribbon Multinational Forces and Observers Ribbon
Timeline
Security Site Supervisor
Allied Universal
07.2018 - 09.2026
Head Cashier Supervisor
Columbia Mall Car Wash
06.2012 - 06.2018
Shopping Center Terrorism -
George Washington University
Associate of Applied Science -
United States Army
High School Diploma -
Mount Vernon High School
Some College (No Degree) -
Valor University