Jack Williamson
Houston
Summary
Dedicated professional with a proven track record in client relationship building and clear communication, honed as a Dog Bather and Customer Service Cashier. Excelled in marketing promotions and safety measures, achieving significant client retention and satisfaction. Expert in facility policies and efficient appointment scheduling, ensuring top-notch service and operational excellence.
Kind and attentive Groom Tech with experience helping pet owners care for beloved animals. Dedicated to guaranteeing each dog gets necessary exercise and attention on each walk. Knowledgeable in animal behavior and wound care.
Compassionate Groom Tech with extensive experience in all aspects of grooming of dogs. Consistently deliver quality service and high level of excellence in animal care.
Punctual and honest customer service worker with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Committed and hardworking customer service worker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Dog Bather
06.2024 - 12.2024
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Customer Service Cashier
10.2022 - 04.2023
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
- Redeemed coupons to discount purchases.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Bachelor of Arts - Graphic Design
University of Houston
Houston, TX05-2028
Skills
- Marketing and promotion
- Safety measures
- Product restocking
- Client relationship building
- Facility policies and procedures
- Appointment scheduling
- Clear and effective communication
Timeline
Dog Bather
06.2024 - 12.2024
Customer Service Cashier
10.2022 - 04.2023
Bachelor of Arts - Graphic Design
University of Houston