Jack Willis
Henderson,Nevada
Summary
I am a strong leader and problem-solver. I am a hard-worker and willing to learn I use independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Server's Assistant
Giada's
05.2024 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Store Manager
GNC - General Nutrition Centers
06.2023 - 02.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Lead
GNC - General Nutrition Centers
04.2022 - 06.2023
- Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
- Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
- Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
- Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.
Sales Associate
Vitamin Shoppe
09.2019 - 12.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
No Degree - Business/Psychology
Santa Ana College
Santa Ana, CA06.2026
Skills
- Customer Relations
- Problem-Solving
- Customer Service
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
Languages
American Sign Language
Elementary
Timeline
Server's Assistant
Giada's
05.2024 - Current
Store Manager
GNC - General Nutrition Centers
06.2023 - 02.2024
Store Lead
GNC - General Nutrition Centers
04.2022 - 06.2023
Sales Associate
Vitamin Shoppe
09.2019 - 12.2021
No Degree - Business/Psychology
Santa Ana College