Jack Wroten
Fort Collins,CO
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
12
12
years of professional experience
Work History
General Manager
Ken Garff Ford
Fort Collins , CO
2017.06 - 2023.10
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Recruited, trained and empowered employees to achieve key performance indicators.
General Manager
Gebhart BMW/Volkswagen
Boulder , CO
2016.03 - 2017.03
- Turned around two underperforming stores to profitably within three months
- Provided leadership and direction to staff in order to meet established goals.
- Conducted regular meetings with dealership personnel to discuss progress towards company goals, performance issues, potential opportunities and challenges.
- Created a positive work environment that encourages collaboration among all departments within the dealership network.
General Manager
Mcdonald Volkswagen
Littleton , CO
2011.06 - 2016.02
- Increased and maintained new vehicle sales to top three in the state.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Tracked monthly sales to generate reports for business development planning.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Education
11.2013
Bachelor of Arts - Economics
12.1991
Skills
- Service Quality Improvement
- Operations Oversight
- P&L Management
- Expense Control
- Motivation
- Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager - Ken Garff Ford
2017.06 - 2023.10
General Manager - Gebhart BMW/Volkswagen
2016.03 - 2017.03
General Manager - Mcdonald Volkswagen
2011.06 - 2016.02
NADA Academy - ,
Metropolitan State University of Denver - Bachelor of Arts, Economics
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