Hi, I’m
Jackeline Diaz
Fort Lauderdale,FL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Business and Human Resources Administrator with over 11 years of comprehensive human resources experience. Experiences include recruitment and retention, conflict resolution, change and transition management, employee relations, staffing, coaching, critical incident stress management, emotional intelligence, and workplace behavior. Proven business partner collaborating with management to conduct Human Resources strategic planning in order to support and further business goals. Demonstrated experience initiating retention, diversity, talent acquisition and succession planning. A fast paced team player with the ability to orchestrate complex situations, with tenacity and decisiveness. Recognized for entrepreneurial spirit, leadership, communications, relationship skills and a passion for employee development, contribution, and organizational performance.
Overview
12
years of professional experience
Work History
Providence Baptist Church Plantation, FL
Human Resources & Business Administrator
08.2011 - Current
Job overview
- Provides principal assistance in the planning, organizing, directing, supervising, managing and evaluating the agency's resources, programs, functions and activities.
- Responsible for programs and activities associated with recruitment, classification, compensation and benefits, equal employment opportunity (EEO), discipline, grievances, appeals, personnel rules and related human resources programs and activities.
- Represents the President as appropriate.
- Acts as principal assistant to the President in the formulation, presentation and execution of the Department's priorities and allocation of resources.
- Acts for the Director as assigned.
- Plans, directs, manages, supervises and evaluates the agency's employee recruitment, compensation, EEO, discipline, grievances, appeals, personnel rules and other assigned human resources programs and activities.
- Investigates EEO complaints and other employee grievances; develops findings of fact and makes appropriate remedial recommendations to the President.
- Coordinates major Departmental administrative programs and/or activities as assigned. Find conflict resolution regarding issues and concerns relating to classification, compensation, benefits, EEO and related issues; provides reports as required.
- Counsels with and advises Department Heads and other officials, supervisors, and employees on the interpretation and application of the agency's Personnel Rules and Regulations, the resolution of human resources problems and other human resources issues.
- Participates in the design, development, and conduct of the agency's Performance Appraisal Program and develops implementation procedures, reviews appraisals for adequacy of justification, and initiates corrective action.
- Supervises the preparation of reports and recommendations; prepares implementation plans and supervises the implementation of major recommendations accepted.
- Provided orientation for new employees by providing information packets, reviewing company policies, explaining benefit programs and obtaining signatures for documents.
- Researched health benefit plans and changed insurance brokers, obtaining better coverage and lower cost for employees.
- Prepared payroll by calculating pay, distributing checks and maintaining payroll records.
- Completed termination paperwork and exit interviews.
- Maintained physical and digital personnel records such as employment contracts and PTO requests.
- Created and posted internal and external job ads, and maintained relationships with recruiting and staffing agencies for sourcing positions.
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
- Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Contributed to economic success by participating in budgeting process.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
- Represented company at conferences and seminars to boost outreach.
- Developed strategic plans and initiatives.
- Managed day-to-day development issues.
- Met with parents of prospective students to discuss student needs and school offerings.
- Coordinated school facility use with maintenance personnel to achieve equitable access.
- Attended annual meetings with special education and 504 students to represent needs of school district.
- Served as liaison between parents and students.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Input all relevant transactions and supervised properly within accounting system.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Observed strict confidentiality regulations to maintain data security.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed banking, business administration and financial tasks.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
Education
Trinity Law School, Santa Ana, CA
Master of Arts from Contracts And Negotiation
04.2022
University Overview
- cum laude graduate
Trinity International University, Miami, FL
Bachelor of Arts from Business Administration
05.2020
Skills
- Policy and Procedure Development
- Project Management
- Conflict Management
- Excellent Customer Service
- Team Building
- Collaboration
- Leadership & Oversight
Accomplishments
- Completed MLS with a cumulative GPA of 3.70
- Track record of conflict resolution and problem solving.
Skills
Driven personality, bilingual, managing experience, strong leadership and employee relations. Eager to learn and grow with new position.
Administrative functions, critical thinker, professionalism with strong work ethics.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources & Business Administrator
Providence Baptist Church
08.2011 - Current
Trinity Law School
Master of Arts from Contracts And Negotiation
Trinity International University
Bachelor of Arts from Business Administration
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