Jackeline Lopez
Phoenix,AZ
Summary
Energetic Team Member remaining composed in fast-paced environments. Knowledgeable individual who is calm and poised and considered true team player. Fast learner with proven history of efficiency and detail-oriented work. Outgoing employee with a great attendance record striving to meet customer needs and satisfaction to promote long term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pastry Cook
The Phoenician, A Luxury Collection Resort
Phoenix
05.2021 - Current
- Verified that finished products met established standards regarding taste, presentation and texture
- Monitored inventory levels to ensure adequate supplies were available at all times
- Weighed out portions of ingredients to prepare batters or doughs for various baked goods
- Checked temperatures of ovens regularly to ensure proper baking conditions
- Followed strict food safety guidelines when preparing ingredients for pastries
- Baked gluten-free and other goods with ingredient limitations to meet dietary restrictions
Hostess/Runner/Busser
Landry's Inc.
Scottsdale
11.2020 - 06.2024
- Verified reservations and wait times with customers
- Greeted customers and provided them with menus
- Greeted guests warmly upon arrival, seating them promptly
- Performed light cleaning duties, such as wiping down tables or sweeping floors
- Assisted servers in bussing tables when needed during busy periods
- Assisted in preparing the restaurant for opening and closing shifts
- Communicated clearly with kitchen staff regarding customer orders
- Answered phones promptly to record and confirm reservations.
Education
Associates - Baking And Pastry Arts
Scottsdale Community College
Scottsdale, AZ07.2024
High school diploma -
Arcadia High School
Phoenix, AZ05.2020
Skills
- Guest Services
- Communication skills
- Front Desk
- Sales
- Cash Handling
- Customer service
- Food Safety
- Baking techniques
- Cashiering
- Sanitation Practices
- Restaurant Experience
- Organization
- Baking
- Precision measuring
- Culinary experience
- Dessert Preparation
- Reservation setting
- Menu Memorization
Certification
Food Handler Certification, 10/01/20, 10/01/23
Languages
- Spanish, Expert
- English, Expert
References
References available upon request.
Timeline
Pastry Cook
The Phoenician, A Luxury Collection Resort
05.2021 - Current
Hostess/Runner/Busser
Landry's Inc.
11.2020 - 06.2024
Associates - Baking And Pastry Arts
Scottsdale Community College
High school diploma -
Arcadia High School
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