Jackeline Ramos
Dallas,Texas
Summary
Professional in quality assurance with strong skills in inspection, testing, and process optimization. Known for ensuring standards compliance and improving product consistency through collaboration and adaptability. Possess keen attention to detail, excellent problem-solving abilities, and commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
INW Dallas One Solutions
Carrollton, TX
01.2025 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Maintained inventory of office supplies and placed orders.
Team Leader
INW Dallas One Solutions
Carrollton, TX
10.2024 - 01.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Observed packing operations to verify conformance to specifications. Following PPE, CGMP. and SOP's.
Quality Control Inspector
Swiss American CDMO
08.2021 - 09.2024
- Performing Inspection audits Beginning, middle, end
- Performing Line Clearance Before Line Orders Are Open
- Inspecting Areas To Ensure Proper PPE, CGMP Are Being Followed
- Performing PH And Viscosity Test To Ensure products are within specification
- Specific gravity is performed in some products to find volume fill weight
Screened Images
06.2021 - 06.2021
- Sort Size and Color of tee shirts
- Pull orders and separate
- Iron and prep shirts for printing
- Fold and package shirts
Sanderson Farms
06.2020 - 01.2021
- Assembly of poultry
- Packaging
- Weighing
- Separating good and bad produce
USPS
06.2020 - 07.2020
- Pallet distributor
- Scanning packages
Swiss American
10.2019 - 06.2020
- Packaging
- Forming pallets and wrapping
- Inspecting Products
- Machine Operator (Machine experience in PKB, All Nordematics 1-3, Simplex, Simplex double head, Line 8, 5, 9, 1 & 6)
- Clean process on Lines 8,6, 1, & flamm
- Weighing products
- Filling Manufacture batch record
- Following instructions based on customer batch records
- Following SOP'S & PPI
- GMP
- Meeting Goal Level for Batches
Whataburger
10.2019 - 03.2020
- Customer service
- Cashier
- Cook
Komplete Group
05.2016 - 06.2018
- Packaging
- Line assembly
- Pallet making
- Restocking
- Inventory
Education
High school level completion - 10th grade half 11th
Dallas CAN Academy @Ross
Dallas, TexasSkills
- Bilingual English
- Bilingual Spanish
- Warehouse Experience
- Manufacturing
- Packaging
- Assembly
- Customer Service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Scheduling
- Strong problem solver
- Product inspection
- Visual inspections
- Inspection documentation
- Inspections and reviews
- Quality processes
- Equipment calibration
- Test equipment operation
- Process validation
- Non-conformance reporting
- Sampling procedures
- ISO standards
Timeline
Administrative Assistant
INW Dallas One Solutions
01.2025 - 03.2025
Team Leader
INW Dallas One Solutions
10.2024 - 01.2025
Quality Control Inspector
Swiss American CDMO
08.2021 - 09.2024
Screened Images
06.2021 - 06.2021
Sanderson Farms
06.2020 - 01.2021
USPS
06.2020 - 07.2020
Swiss American
10.2019 - 06.2020
Whataburger
10.2019 - 03.2020
Komplete Group
05.2016 - 06.2018
High school level completion - 10th grade half 11th
Dallas CAN Academy @Ross