Jackie Zaragoza
Van Nuys,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sally Beauty Supply
North Hollywood, CA
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Weekly bank runs.
- Shipment crew, arrived before opening to help organize and sort shipment.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Performed cash, card, and check transactions to complete customer purchases.
- Resolved customer complaints promptly, ensuring a positive experience for both the customer and the company.
Food Service Manager
Donuts Plus
Van Nuys, CA
02.2020 - 03.2023
- Prepared and served food to customers in an efficient manner.
- Assisted with inventory management by monitoring stock levels, rotating products, and restocking supplies as needed.
- Prepared ingredients for cooking.
- Assisted in training new employees on food preparation, safety protocols, and customer service standards.
- Ran front and back when short staffed.
- Sustained clean and welcoming dining environment, overseeing daily cleaning routines and periodic renovations.
- Developed strong relationships with vendors, negotiating favorable pricing on ingredients and supplies.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Education
Assurance Learning Academy
Van Nuys, CASkills
- Customer engagement
- Effective team collaboration
- Organizational time strategies
- Analytical problem-solving
- Strong ability to manage multiple tasks
- Punctual and trustworthy
- Precision in cash handling
- Store operations management
- Point of sale operations
- Quick learner
- Proficient in Spanish
- Timely project completion
- Proficient in text analysis
- Shipment coordination
Languages
Spanish
Professional Working
Timeline
Sales Associate
Sally Beauty Supply
09.2023 - Current
Food Service Manager
Donuts Plus
02.2020 - 03.2023
Assurance Learning Academy