Jackelinee Solis
Los Angeles ,CA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Account Manager
Passport Health Los Angeles
Los Angeles, CA
06.2017 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Built relationships with customers and community to promote long term business growth.
Receptionist
Passport Health Los Angeles
Los Angeles, CA
08.2015 - 06.2017
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Sales Manager
LA Fitness
Los Angeles
06.2011 - 06.2014
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
Business Administration
Los Angeles City College
Los Angeles, CASkills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Project Management
- Business Development
- Staff Management
- Inventory Management
- Schedule Management
Languages
Spanish
Native or Bilingual
Timeline
Account Manager
Passport Health Los Angeles
06.2017 - Current
Receptionist
Passport Health Los Angeles
08.2015 - 06.2017
Sales Manager
LA Fitness
06.2011 - 06.2014
Business Administration
Los Angeles City College