Jackelyn Quijano
Richmond,USA
Summary
Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I enjoy a challenge and any way to improve myself and my skills. Working in sales I've learned, also applied motivation and discipline in work and outside of work to achieve my goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Executive (Outbound Sales Consultant II)
Intuit - (Catapult Staffing Services)
01.2024 - Current
- Engage with customers, follow pipeline, time management, and sales performances.
- Knowledge of Intuit products solutions, bookkeeping knowledge, and business knowledge for better customer experience.
- Utilize Salesforce, Amazon CCP, Chili Piper, and Outlook.
- Positive mindset on each call going over full ecosystem with customers to make best product recommendations.
- Meet with manager/peers to go over any ways on improvement, I'm coachable.
Delivery Driver
Shipt
06.2024 - Current
- Part time position where I'm able to go when I have availability mostly around work hours at Intuit and weekends.
- Receive orders on phone app, go to location on where I either pick items or pick up already picked items and drop off to customers.
- When picking, I make sure that I pick the item with the best quality with no damages, strategize on how would be the fastest by which sections in stores is the smartest from start to finish so can complete my estimated time to finish shopping or quicker.
- Communicate with customers through each process I'm in and if need any replacements.
- Responsibly driving to make it safe for everyone around me.
- Receive tips based on quality of my service.
Instacart Shopper
Instacart
08.2020 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Account Developer - Outbound Sales Consultant II
Intuit - (Catapult Staffing Services)
06.2021 - 01.2023
- Daily goal of customer facing time which is calling and speaking with customers using Connect & Sale.
- Worked different campaigns, I was able to adapt to change when it came to calling different leads and also under different management when changes happened.
- Have worked on different sides of QuickBooks including Outbound Midmarket and Outbound Live.
- Hit goal every month except for my first month back in May/2023 but after have hit goal each month hitting or exceeding Quota.
- Overcame objections
- Set up quality appointments for account executives.
- Contacted businesses via cold or warm calling to offer services relevant to industries or niches.
- Positive mindset daily especially for the team, will do my best to help my team with my knowledge or take information/help from others.
- Goal achiever or over achiever
Vet Assistant/Receptionist
Bill’s Pet Infirmary
06.2016 - 01.2021
- Skills Customer service, answer phone calls, schedule appointments, handle medications, assist holding animals, prepare dogs/cats for surgery, other veterinary services.
- Confirmed appointments, communicated with clients and updated client records using Avimark software.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression and good experience.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
Cashier
Toys "R" Us & Babies "R" Us
07.2015 - 06.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma -
Meadowbrook High School
06.2013
Skills
- Coachable
- Hardworking and Responsible
- Positive mindset
- Experience with animals and kids
- Time Management
- GPS Navigation
- Valid Driver's License
- Reliable Vehicle
- Working Remote
- Multi Tasking
- Team work and Collaboration
- Problem-Solving
- Pipeline Management
- Client Relationship Building
Certification
- Certified Veterinary Assistant - May 2016 - Animal Behavior College.
Timeline
Delivery Driver
Shipt
06.2024 - Current
Account Executive (Outbound Sales Consultant II)
Intuit - (Catapult Staffing Services)
01.2024 - Current
Account Developer - Outbound Sales Consultant II
Intuit - (Catapult Staffing Services)
06.2021 - 01.2023
Instacart Shopper
Instacart
08.2020 - Current
Vet Assistant/Receptionist
Bill’s Pet Infirmary
06.2016 - 01.2021
Cashier
Toys "R" Us & Babies "R" Us
07.2015 - 06.2016
High School Diploma -
Meadowbrook High School
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