Shane Flanagan
River Vale, NJ
Summary
Results-driven professional with experience in executing specialty maintenance and repairs. Skilled in collaborating with teams to enhance customer satisfaction while ensuring safety and functionality across residential properties and marine environments.
Overview
6
6
years of professional experience
Work History
Handyman Company Owner
ShaneMcspiritLLC
River Vale, NJ
07.2023 - Current
- Performed specialty maintenance and repairs on residential properties to ensure functionality and safety.
- Installed fixtures, appliances, and furniture according to specifications and customer preferences.
- Painted interior and exteriors of homes, varnished and stained cabinets and furniture
- Assisted in home improvement projects by providing hands-on support and expertise in various tasks.
Dock Staff and Maintenance Mechanic
Freedom Boat Club of Wilmington
Carolina Beach, NC
05.2020 - 07.2022
- Familiar with Dock Staff procedures and ensuring the guests are knowledgeable of daily conditions, safety equipment/VHF procedures, and ensuring they had a good day on the water
- Performed troubleshooting and repairs on the water when needed whether it be a technical issue or a boat that had been run aground.
- Collaborated with team members to execute preventative maintenance schedules for 28 fleet boats across 2 locations.
- Before moving I helped the company grow from 5 boats in one location to 28 boats across two separate dock locations.
- Scheduled and emergency repairs included monthly cleaning and repainting every undercoat, outboard and lower unit oil changes, basic fiberglass repair and more.
Customer Sales and Service Expert
Helmar Forklift Parts
Chestnut Ridge, NY
01.2024 - 10.2024
- Delivered exceptional customer service by handling large business accounts like Sunbelt Rental and United Rental.
- Assisted clients over the phone in selecting appropriate parts, using previously learned skills from work as a car and boat mechanic.
- Utilized inventory management systems to track orders, ensuring accuracy and timely fulfillment.
- Signed on new companies and clients who I persona;ly took care of thereafter.
Education
Bachelor of Arts - Film Production
University of North Carolina At Wilmington
Wilmington, NC05-2023
Skills
- Customer Service
- Boat/Vehicle/Home repairs
- Hand tools
- 2000 water hours
Timeline
Customer Sales and Service Expert
Helmar Forklift Parts
01.2024 - 10.2024
Handyman Company Owner
ShaneMcspiritLLC
07.2023 - Current
Dock Staff and Maintenance Mechanic
Freedom Boat Club of Wilmington
05.2020 - 07.2022
Bachelor of Arts - Film Production
University of North Carolina At Wilmington