Dynamic Licensed Managing Esthetician with expertise in customer service, relationship building, and problem-solving. Proven track record in developing customized treatment plans and implementing effective marketing strategies, driving client engagement and satisfaction.
Knowledgeable Retail Sales Associate with solid foundation in retail sales. Proven success in fostering customer engagement and driving revenue through personalized service. Demonstrated ability in product merchandising and inventory management.
Overview
1
1
Certification
36
36
years of professional experience
Work History
Licensed Managing Esthetician
The Aesthetic Center for Health and Wellness
08.2015 - 07.2026
Developed customized treatment plans by assessing individual skin types and conditions for optimal outcomes.
Demonstrated expertise in various skincare lines by recommending suitable products based on individual skin types and concerns effectively boosting sales figures consistently.
Educated clients on proper at-home skincare routines to improve overall skin health between appointments.
Introduced innovative treatment protocols incorporating cutting-edge technologies which differentiated the establishment from competitors leading to increased market share.
Provided exceptional customer service by addressing concerns or answering questions promptly and professionally.
Collaborated with other team members to create a welcoming atmosphere for all clients.
Spearheaded marketing initiatives that increased client engagement through social media promotions and community events.
Developed and implemented effective marketing strategies to attract new clientele and promote repeat business.
Sales Associate and Stylist
Nordstrom
12.2010 - 07.2015
Implemented sales strategies that increased customer engagement and loyalty.
Cultivated strong customer relationships through personalized service and product knowledge.
Mentored junior sales associates, fostering teamwork and improving overall performance.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Streamlined inventory management processes to enhance stock organization and availability.
Retail Manager and Sales Associate
AlpacaAllure
07.2006 - 11.2010
District Sales Manager
Morgan Stanley
01.2002 - 06.2006
Financial Advisor and Financial Planner
Merrill Lynch
03.1990 - 12.2001
Education
Bachelor of Science - Finance
The Ohio State University
Columbus, OH
03.1992
Skills
Customer service
Teamwork
Problem-solving
Collaboration
Time management
Skin analysis
Reliable and punctual
Relationship building
Retail store operations
Product recommendations
Sales goals attainment
Certification
Licensed Managing Aesthetician, Raphael's School of Beauty - April 2012-present
FINRA Series 7 and Series 63, Merrill Lynch and Morgan Stanley, April 1992-June 2006