Jackicse Bell
Manson,NC
Summary
Dynamic and results-driven professional with a positive attitude and a valid driver's license, experienced in enhancing customer satisfaction at Domino's Pizza and Walmart. Proven ability to analyze performance and deliver timely, accurate service while collaborating effectively with teams. Skilled in navigating complex inquiries and providing tailored recommendations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Domino's Pizza
05.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
DoorDash
DoorDash
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier
Dollar General
07.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Mail Handler
Hardland Clarke
02.2024 - 05.2024
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Maintained high level of confidentiality with mail items in line with regulations.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Safeguarded confidential information through diligent adherence to security protocols while handling sensitive documents or packages.
- Contributed to positive workplace culture by fostering open communication channels among team members, leading to increased morale and job satisfaction rates.
- Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
- Maintained clean and organized mail room to promote safety and efficiency.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Enhanced team productivity through effective communication and collaboration.
- Provided exceptional service, guiding customers on postal services and regulations.
Electronics Sales Associate
Walmart
04.2021 - 05.2023
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
Education
Liberal Arts And Sciences
NC A&T State University
Greensboro, NCCollege Prep
Warren County High School
Warrenton, NC05.2020
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Performance analysis
- Can read music
- Can play the trumpet and read music
- Good with knowledge on sports and football
- Good with Geography
- Bilingual I can speak Spanish
- Love to travel
- Love to dance
Timeline
Delivery Driver
Domino's Pizza
05.2025 - Current
Cashier
Dollar General
07.2024 - 08.2024
Mail Handler
Hardland Clarke
02.2024 - 05.2024
DoorDash
DoorDash
11.2023 - Current
Electronics Sales Associate
Walmart
04.2021 - 05.2023
Liberal Arts And Sciences
NC A&T State University
College Prep
Warren County High School