JACKIE BOCK
Summary
Results-oriented leader with progressive experience in Human Resources with a focus in Talent Systems administration. Proven success in leading effective strategies to optimize recruitment processes, employee retention and maintain relationships organization-wide. Passionate about problem solving, providing excellent customer service and improving overall productivity.
Overview
12
12
years of professional experience
Work History
Senior Applications Systems Analyst
TheKey
10.2024 - Current
- Manager of iCIMS, corresponding recruiting tools and integrations that support the TA team and larger organization
- Responsible for gathering requirements and performing gap analysis through cross-organizational workshops
- Troubleshooting incidents reported by clients and end-users identifying proactive solutions
- Manage process development across project workstreams to create operational standards
- Collaborate with upper management to drive strategy, implement new processes and implementations
- Analyze existing systems, databases and recommended enhancements to solve business needs
HRIS Manager, Recruiting Systems
Enhabit Home Health & Hospice
07.2021 - 10.2024
- Manager of iCIMS and corresponding integrations
- Supervisor to one Recruiting Systems Analyst
- iCIMS Offer, Advanced Analytics, Marketing Automation implementation project manager
- SSO implementation and roll out
- Complete end to end rebrand/restructure to Enhabit
- Careers site rebuild - internal and external
- Overhaul and training of new hiring manager visibility project, dashboards
- End user training and resource management
HRIS Analyst, Recruitment Systems
Enhabit Home Health & Hospice
12.2018 - 07.2021
- ICIMS and Skill Survey System Administrator
- SkillSurvey/ iCIMS integration
- ESS background check system/iCIMS integration
- Electronic Onboarding Rollout
- TextRecruit Implementation
- ICIMS Connect implementation
- Manager of data, system maintenance and updates
- Recruitment/dashboard reporting and process improvement
- PeopleSoft Branch HR Access Updates
- Systems Trainer
- Summer 2021 Intern Mentor - Human Resources
HRIS Analyst II (Contract)
Dean Foods
03.2018 - 12.2018
- Team support during ADPTA Implementation
- ICIMS ATS Administrator
- System Trainer
- Field Recruitment
HRIS Analyst
Natural Grocers by Vitamin Cottage
11.2017 - 02.2018
- Business Intelligence reporting/ Data Auditing to maintain SOX compliance:
- Pay Changes
- New Hires
- Terminations
- ICIMS access and roles
- Process new hire I-9s through Ultipro HRIS system
- Ultipro to iCIMS data feed maintenance
- Test and develop user procedures regarding system updates
- Develop trainings and guides
- Communicate updates company-wide
- Troubleshoot end-user issues
- Work with users to manage system issues
- Train on system use and procedures
- Maintain HRIS security roles based upon promotions, terminations and updates
- Education and Training on company policies and procedures
Sr. Recruitment/ Applicant Tracking Systems Administrator
Natural Grocers by Vitamin Cottage
09.2015 - 11.2017
- Ultipro to iCIMS Implementation of Recruitment Module
- Implementation project manager
- Acquired cross organizational needs to plan and implement system improvements ie
- Approval processes
- Formatted all data to specifications ie
- Job descriptions, process statuses and approval hierarchy
- Create and manage user dashboards based upon system security access groups
- Customize internal/external portals
- Create and distribute communications and trainings to help facilitate a smooth transition for end users
- Recruiting for Corporate and Store Level roles
- Cross-organizational Trainer and help desk regarding recruitment, ATS and onboarding procedures
- Administration of New Hire Orientation
- Ad hoc reporting using ATS
- Social media recruitment initiatives
HR Associate
DISH Network
12.2012 - 04.2015
- Completion of the iCIMS Implementation of Recruitment Module
- Created and rolled-out the internal transfer program: EDGE
- Improved, streamlined onboarding processes
- Managed documents, uploads to system
- Managed iCIMS platform recruitment module and onboarding processes
- Managed H1B/Green Card processes and job postings
- Administered Watson Glaser, Wonderlic assessments
- Organized new employee orientation for all new hires
- Managed candidate travel reimbursement processes
- Coordinated team social events
Education
International Studies - Spanish Minor
University of North Texas
Denton, TX07.2012
Skills
Tools:
- iCIMS Admin (10 yrs) - Certified Admin
- Ultipro, Oracle E-Business Suite, ADP, Peoplesoft, Workday
- Jira, Basecamp, Slack, Samanage, Vivantio, C2
- iCIMS Talent Suite: TextRecruit, Video Studio, Advanced Analytics, Offer, Onboarding, Careers Sites, CRM/Connect
Personal Information
Title: Talent Systems Manager
Timeline
Senior Applications Systems Analyst
TheKey
10.2024 - Current
HRIS Manager, Recruiting Systems
Enhabit Home Health & Hospice
07.2021 - 10.2024
HRIS Analyst, Recruitment Systems
Enhabit Home Health & Hospice
12.2018 - 07.2021
HRIS Analyst II (Contract)
Dean Foods
03.2018 - 12.2018
HRIS Analyst
Natural Grocers by Vitamin Cottage
11.2017 - 02.2018
Sr. Recruitment/ Applicant Tracking Systems Administrator
Natural Grocers by Vitamin Cottage
09.2015 - 11.2017
HR Associate
DISH Network
12.2012 - 04.2015
International Studies - Spanish Minor
University of North Texas
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