Jacqueline Cypress
Houston
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
1
1
year of professional experience
Work History
Waitress
Crafty Crab
11.2024 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Accurately processed orders using point-of-sale system, maintaining efficient service flow.
- Adapted quickly to changing customer needs during peak service hours, enhancing team efficiency.
Waitress
Congregate Willowbrook
09.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Sales Associate
Hibbets Sports
09.2024 - Current
- Resolved customer inquiries and issues promptly to foster loyalty
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Family And Community Services
North Carolina Central University
Durham, North Carolina, NC05-2021
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Attention to detail
- Memory retention
- Active listening
- Time management
Timeline
Waitress
Crafty Crab
11.2024 - Current
Waitress
Congregate Willowbrook
09.2024 - Current
Sales Associate
Hibbets Sports
09.2024 - Current
Bachelor of Science - Family And Community Services
North Carolina Central University