Jackie Doherty
Chicago,IL
Summary
Attentive Customer Service Representative with 38 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
37
37
years of professional experience
Work History
Customer Service
BMO Bank of Montreal
09.1987 - 07.2024
- Provided excellent customer service by addressing concerns promptly and professionally.
- Developed customer service scorecards to measure customer service performance.
- Educated employees on register use, merchandising, and customer service.
- Delivered superior customer service and handles client requests.
Education
High School Diploma - General
Hubbard
Chicago, ILSkills
I worked for BMO Bank for 38 years Held many different positions, mostly in Customer Service areas for the different bank products Last position was in Cash Management dealing with Corporate Clients and the online banking services for Ach and other electronic products
Timeline
Customer Service
BMO Bank of Montreal
09.1987 - 07.2024
High School Diploma - General
Hubbard