Job Search Status
Open to workDesired start date: Immediately
Open To Work
Jackie Drawdy Hill
Greenwood,United States
Work Preference
Summary
Analytical, detail oriented professional seeking to obtain gainful employment in a new field, branch out expertise to become a more well-rounded employee and leader.
Experienced with creating compelling digital designs that enhance user experience and engagement. Utilizes strong foundation in design principles and tools to deliver visually striking and effective solutions. Knowledge of collaborating with cross-functional teams to ensure cohesive and consistent design outcomes.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Freelance Digital Designer and Photographer
Self-employeed
Greenwood, SC
10.2024 - Current
- Designed engaging digital graphics for client projects, enhancing visual communication and brand identity.
- Collaborated with clients to develop tailored design solutions, ensuring alignment with project goals and vision.
- Utilized Adobe Creative Suite to create high-quality visuals, streamlining production workflow and improving output quality.
- Conducted user research and feedback sessions, refining designs based on client input and market trends.
- Developed responsive web layouts, optimizing user experience across multiple devices and platforms.
- Managed project timelines effectively, delivering designs within deadlines while maintaining high quality standards.
- Created marketing materials that increased client visibility and engagement through strategic visual storytelling.
- Designed compelling visuals for various digital marketing campaigns, resulting in increased brand awareness and engagement.
- Tested proposed designs using usability testing methods such as A/B testing or user interviews, refining concepts based on results obtained.
- Aligned designs with brand image while meeting usability and website standards.
- Reviewed product positioning and online marketing content to identify room for improvement.
- Prepared briefs for projects and presented design ideas to stakeholders.
- Implemented user-centered design principles, collaborating with UX designers to create intuitive digital experiences for endusers.
- Enhanced user experience by designing visually appealing and easily navigable digital interfaces.
- Created visually engaging social media content that effectively conveyed brand messaging and attracted new followers.
- Developed wireframes, prototypes, and mockups for a diverse range of digital projects, ensuring alignment with overall project objectives.
- Streamlined workflow processes by creating reusable assets and templates for the design team''s use.
- Ensured consistent branding across all digital touchpoints by developing comprehensive style guides and maintaining up-to-date documentation.
- Communicated effectively with clients to understand their design needs and translate them into actionable project plans.
- Implemented feedback and suggestions from clients to improve designs.
- Developed innovative designs for variety of clients in graphic design industry.
- Created logos, illustrations and typography for various organizations.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Applied color theory and composition techniques to construct appealing designs.
- Created artwork for product packaging and promotional materials.
- Created original artwork for range of print, web and video projects.
- Developed original designs for print media, magazines and newspapers.
- Utilized typography techniques to create compelling designs.
- Developed infographics to better communicate complex data.
- Applied animation techniques to create dynamic visual elements.
Co-Owner
Hill Unlimited LLC
Greenwood, SC
03.2021 - Current
- Hilltop Irrigation -irrigation installation and repair
- Hilltop Tree service - trimming and removal
- Managed daily financial transactions, ensuring accuracy and accountability.
- Developed and implemented operational strategies to enhance business efficiency.
- Oversaw inventory management processes, optimizing stock levels and supplier relationships.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Colgate-Palmolive
09.2024 - 05.2025
- Operated machinery to ensure efficient workflow and production processes.
- Conducted routine maintenance on equipment to prevent downtime and enhance reliability.
- Adhered to safety protocols, ensuring compliance with industry standards during operations.
- Assisted in training new team members on operational procedures and safety guidelines.
- Monitored inventory levels, assisting in restocking supplies as needed for operations.
- Reduced equipment downtime through regular maintenance checks and swift troubleshooting.
Mail Processing Clerk
United States Postal Service
Greenville, SC
10.2015 - 01.2022
- Manual and mechanical processing of letter mail, flats, and parcels
- Worked as a liaison between transportation contractors and distribution center operations
- Spent several years as a lead and on detail in distribution management
Tier II Tech Support Agent
Samsung America
Simpsonville, SC
08.2014 - 11.2015
- Telephone technical support agent for Samsung smart TVs
- Provided technical support for customers, resolving issues related to devices and software.
- Diagnosed hardware and software malfunctions, delivering effective solutions in real-time.
- Assisted customers with product setup and troubleshooting, enhancing user experience.
- Documented support interactions in CRM system, ensuring accurate records of customer inquiries.
- Diagnosed system errors with meticulous attention to detail, ensuring accurate solutions were provided.
Customer service representative
Sykes Enterprise
01.2009 - 01.2013
- Telephone customer support for AT&T Mobility and UVERSE
- Billing, tier I tech support, new service, and sales
- Was in a lead position for 3 years handling de-escalation calls and upper-level support
- Further information is available upon request.
Education
Bachelor of Arts - Digital Media Design
National University
San Diego, CA05.2028
Radiologic Tech Program
Piedmont Technical College
Greenwood, SC01.2006
GED - undefined
South Carolina
01.2004
Skills
- Experience with the Adobe Suit, Camera operations for photography and videography, sound design, web design, business branding, designing infographics, animation, and video effects, graphic design, e-publishing, 3D design and animation, video game design, Microsoft Suit, logistics, tech support, billing, customer service, office systems, management, time management, telephone support, machine operator, industrial safety, lean waste
Certification
- Handling of hazardous waste and disposal
- Lean Six Sigma Yellow Belt Certification
- Online QuickBooks certification
- Willing to pursue additional certifications or work studies
- Video Editing Fundamentals
- Photography Foundations: Night and Low Light
- Camera Movement for Video Productions
- Exploring Photography: Finding Your Style
- Introduction to Graphic Design: Concepts
- Audio and Music Production Careers: First Steps
- Figma Essential Training: The Basics
- Interaction Design: Interface
- Introduction to Photography
- Learning After EffectsAfter Effects Guru: Keying with Keylight
- Premiere Pro Essential Training (2022–2024)
- Introduction to Video Color Correction
- Illustrator 2025 Essential Training
- Photography Foundations: Exposure (part 2)
- Learning Adobe Audition
- Bootstrap 5 Essential Training
- HTML Essential Training (2020)
- Figma Essential Training
Personal Enrichment
Secretary and Treasurer of Greenwood High School Bands Booster club, landscape and cityscape photography, abstract painting, reading, exploring culture through gastronomy and travel, outdoor activities, community service, supporting our local wrestling, track teams, and bands
Languages
English
Timeline
Freelance Digital Designer and Photographer
Self-employeed
10.2024 - Current
Colgate-Palmolive
09.2024 - 05.2025
Co-Owner
Hill Unlimited LLC
03.2021 - Current
Mail Processing Clerk
United States Postal Service
10.2015 - 01.2022
Tier II Tech Support Agent
Samsung America
08.2014 - 11.2015
Customer service representative
Sykes Enterprise
01.2009 - 01.2013
GED - undefined
South Carolina
Radiologic Tech Program
Piedmont Technical College
Bachelor of Arts - Digital Media Design
National University