Nereyda Garcia
Camp Lejeune
Summary
Dedicated individual, that has over 5+ years of extensive retail and customer service . Highly motivated person that desires to take on new Challenges.
Overview
3
3
years of professional experience
Work History
Cashier
Fancy tobacco
Jacksonville
01.2023 - 01.2025
- Embraced a positive attitude while assisting customers, contributing to a friendly and engaging store environment.
- Processed transactions efficiently, reducing wait times and improving overall customer satisfaction.
- Monitored inventory levels to anticipate stock needs, ensuring product availability and minimizing customer frustration.
- Maintained accurate cash registers and balanced daily sales reports, ensuring financial integrity and adherence to company standards.
Customer Service Associate
Academy Sports + Outdoors
Jacksonville
06.2022 - 08.2022
- Performed end of shift cashout operations.
- Connected with customers to support positive transaction experiences.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Managed merchandise returns and exchanges.
- Maintained presentable customer areas with diligent cleaning.
Customer Service Associate
Walgreens
Jacksonville
03.2022 - 07.2022
- Maintained clean personal appearance.
- Answered customers' telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Asked for ID anytime alcohol or tobacco was being purchased.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Greeted customers as soon as they walked through the doors.
Delivery Driver
Dominos
Jacksonville
01.2022 - 06.2022
- Completed on-time deliveries by choosing the best and most efficient routes.
- Organized and kept records of deliveries and money received from customers.
- Maintained an organized, clean, and professional vehicle.
- Communicated customer complaints and requests.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
High School Diploma -
B.F. Terry High School
Rosenberg, TX05.2020
Skills
- Problem Solving
- Communication
- Leadership
- Time Management
- Customer Service
- Adaptability
- Cash Handling
- Multitasking
Timeline
Cashier
Fancy tobacco
01.2023 - 01.2025
Customer Service Associate
Academy Sports + Outdoors
06.2022 - 08.2022
Customer Service Associate
Walgreens
03.2022 - 07.2022
Delivery Driver
Dominos
01.2022 - 06.2022
High School Diploma -
B.F. Terry High School