Open To Work
JACKIE GAGNON
Administrative Assistant
WHEAT RIDGE,CO
Summary
Administrative Support Specialist with extensive experience in office management and process optimization. Proficient in Microsoft Office Suite and Google Suite, with a proven ability to enhance operational efficiency. Demonstrated success in managing multiple tasks independently while fostering positive team dynamics. Strong communication skills facilitate effective relationships with clients and colleagues.
Overview
19
19
years of professional experience
Work History
Administrative Support Specialist Contractor
TEYA ENTERPRISES, LLC
Anchorage, AK
05.2022 - Current
- Streamlined scheduling by managing correspondence and maintaining calendars efficiently.
- Provided IT support to enhance operational capabilities and resolve technical issues.
- Established suspense files to improve organization of Defense Travel Systems operations.
- Oversaw data collection for accurate reporting and compliance with regulations.
- Administered Digital Training Management System (DTMS) to coordinate effective training initiatives.
- Monitored Medical Protection System (MEDPROS) to ensure compliance and security protocols are upheld.
Administrative Support Specialist Contractor
USARD
01.2013 - Current
- Provide administrative services for the Recruiter Support Services contract
- Prepare and Manage Correspondence, Maintain Calendars and Schedule Meetings, Provide IT and Technical Support.
- Establish and Maintain Suspense Files: Defense Travel System Operations, Unit Data Collection, Digital Training Management System (DTMS), Medical Protection System (MEDPROS) Operations
- Contractor with United States Army Recruiting
Tenant Services Coordinator
The Pyne Companies of Colorado, LLC
01.2007 - 01.2012
- Served as the central point of contact for all tenants, vendors, and maintenance requests for a commercial property management company.
- Managed daily office operations with high-volume internal and external communications.
- Coordinated maintenance requests from tenants, scheduling contractors as needed.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed tenant inquiries and complaints, responding in a timely manner.
- Maintained accountability for building keys, master keys and access cards.
- Managed property maintenance schedules to ensure timely responses.
- Organized and coordinated team-building, appreciation, and corporate events.
- Developed relationships with local vendors providing goods or services related to tenant services.
- Organized tenant events to foster community engagement within properties.
- Enhanced employee, management, and customer relations by successfully planning and executing corporate meetings, team building, and special events for groups of 30–1,500 attendees.
Education
Some College (No Degree) - Business Management
Red Rocks Community College
Denver, COSkills
- Personal management and organization
- Attention to detail
- Analytical reasoning
- Critical thinking and problem-solving
- Team collaboration and independence
- Communication skills
- Active listening
- Interpersonal relations
- Positive interactions
- Proactive approach
- Microsoft Office Suite proficiency
- Outlook and Word expertise
- Excel and Access knowledge
- PowerPoint presentations
- Publisher and SharePoint usage
- TEAMS collaboration tools
Accomplishments
- Improved office procedures for more efficiency, increased productivity and reduction in inventory costs.
- Augmented office organization by developing more efficient electronic filing system and customer database protocols.
- Enhanced employee, management and customer relations by successfully planning and executing corporate meetings, team building and special events for groups of 30 – 1,500 attendees.
Timeline
Administrative Support Specialist Contractor
TEYA ENTERPRISES, LLC
05.2022 - Current
Administrative Support Specialist Contractor
USARD
01.2013 - Current
Tenant Services Coordinator
The Pyne Companies of Colorado, LLC
01.2007 - 01.2012
Some College (No Degree) - Business Management
Red Rocks Community College
Quote
" I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel"
Maya Angelo
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills Summary
Exhibited abilities to manage multiple projects, deadlines and priorities in a fast-paced, ever-changing and evolving work environment., Exceptional organization, attention-to-detail, follow-through, analytical, reasoning, critical thinking and problem-solving skills. Ability to work independently as well as support a team environment., Strong written, verbal and interpersonal communications skills, including ability to listen and to communicate information clearly and effectively. Excellent collaborative and relationship building skills. Ability to interact positively with teammates at all levels across the company and employs a positive, friendly and proactive attitude., Microsoft Office Suite: Outlook, Word, Excel, Access, Power Point, Publisher, SharePoint and TEAMS
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteHybridSalary Range
$20/hr - $1000/hrOngoing Education
Courses in computer programs/software, business, networking strategies, social media and seminars in professional development.
Skills Summary
Exhibited abilities to manage multiple projects, deadlines and priorities in a fast-paced, ever-changing and evolving work environment., Exceptional organization, attention-to-detail, follow-through, analytical, reasoning, critical thinking and problem-solving skills. Ability to work independently as well as support a team environment., Strong written, verbal and interpersonal communications skills, including ability to listen and to communicate information clearly and effectively. Excellent collaborative and relationship building skills. Ability to interact positively with teammates at all levels across the company and employs a positive, friendly and proactive attitude., Microsoft Office Suite: Outlook, Word, Excel, Access, Power Point, Publisher, SharePoint and TEAMS