Jackie Hockenbury
Clarence,PA
Summary
Results-driven Registered Nurse Supervisor with expertise in nursing staff management, clinical judgment, and decision-making. Proven track record of implementing quality improvement initiatives and fostering a culture of learning to enhance patient care and team efficiency.
Overview
2027
2027
years of professional experience
Work History
Registered Nurse Supervisor
Mount Nittany Medical Center
State College, PA
06.2022 - Current
- Supervised nursing staff, ensuring adherence to best practices and compliance with healthcare regulations.
- Coordinated patient care plans, collaborating with interdisciplinary teams for optimal outcomes.
- Implemented quality improvement initiatives, enhancing patient satisfaction and care delivery processes.
- Mentored new nurses, fostering professional development and promoting a culture of continuous learning.
- Conducted performance evaluations, providing constructive feedback to enhance team efficiency and effectiveness.
- Managed staffing schedules, optimizing resource allocation to meet patient care demands effectively.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Maintained accurate documentation of patient care activities in accordance with regulatory requirements, ensuring timely completion of reports as necessary for compliance purposes.
- Promoted a safe and healthy work environment through adherence to infection control policies and procedures.
- Enhanced overall staff morale by recognizing individual achievements and fostering a collaborative, supportive work environment.
- Oversaw quality assurance initiatives to identify areas of improvement within the department and implement corrective action plans accordingly.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Staff Nurse Ambulatory Care/MTU
Mount Nittany Medical Center
State College, PA
08.2010 - 06.2022
- Collaborated with interdisciplinary teams to develop personalized care plans for patients.
- Administered medications and monitored patient vitals to ensure optimal health outcomes.
- Educated patients and families on post-discharge care and medication management strategies.
- Trained and mentored junior nursing staff in best practices and hospital protocols.
- Utilized electronic health records systems to maintain accurate documentation of patient care activities.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
School Nurse
Bald Eagle Area School District
Wingate,PA
11.2021 - 05.2022
- Conducted health screenings and assessments to identify student health needs and concerns.
- Developed individualized healthcare plans in collaboration with parents and faculty for students with chronic conditions.
- Educated staff and students on health promotion, disease prevention, and wellness initiatives.
- Administered first aid and medication to students, ensuring compliance with health regulations.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
Staff Nurse Labor and Delivery
Mount Nittany Medical Center
State College, PA
2002 - 2010
- Administered medications and monitored vital signs to maintain patient safety during labor and delivery.
- Provided comprehensive nursing care to laboring patients, ensuring comfort and support throughout the delivery process.
- Educated patients on labor progression, pain management options, and post-delivery care practices.
- Assisted in developing individualized birth plans by collaborating with patients and healthcare teams.
- Coordinated with multidisciplinary teams to facilitate smooth transitions from labor to postpartum care.
- Implemented evidence-based practices to enhance patient outcomes and streamline workflow efficiency within the unit.
- Prevented infections by adhering to strict protocols for cleanliness and sterilization within the delivery room environment.
- Educated new parents on proper infant care techniques including breastfeeding, diapering, bathing and swaddling.
- Provided compassionate care for patients experiencing pregnancy loss, offering emotional support and resources as needed.
- Ensured a safe environment by monitoring vital signs, administering medications, and performing assessments during labor and delivery.
- Contributed to improved patient outcomes by providing emotional support and guidance throughout the birthing process.
Staff Nurse Transitional Care Unit
Mount Nittany Medical Center
State College, PA
2000 - 2002
- Collaborated with multidisciplinary teams to develop and implement care strategies.
- Educated patients and families on health management and post-discharge care.
- Administered medications and monitored patient responses to treatment plans.
- Maintained accurate patient records using electronic health record systems.
- Conducted assessments to identify patient needs and prioritize care effectively.
- Implemented infection control measures to enhance patient safety standards.
- Implemented medication and IV administration, catheter insertion, and airway management.
Education
Bachelor of Science - Nursing
Lock Haven University
Lock Haven, PA12-2018
Associate of Science - Nursing
Pennsylvania College of Technology
Williamsport, PA12-1997
Licensed Practical Nurse - Licensed Practical Nurse
Centre County Vocational Technical School
Pleasant Gap, PA05-1992
High School Diploma -
Bellefonte Area High School
Bellefonte, PA06-1990
Skills
- Medication administration
- Nursing management
- Resource management
- Staff management
- Staff scheduling
- Quality assurance
- Staff development
- Decision-making
- Staff management
- Customer service
Timeline
Registered Nurse Supervisor
Mount Nittany Medical Center
06.2022 - Current
School Nurse
Bald Eagle Area School District
11.2021 - 05.2022
Staff Nurse Ambulatory Care/MTU
Mount Nittany Medical Center
08.2010 - 06.2022
Staff Nurse Labor and Delivery
Mount Nittany Medical Center
2002 - 2010
Staff Nurse Transitional Care Unit
Mount Nittany Medical Center
2000 - 2002
Bachelor of Science - Nursing
Lock Haven University
Associate of Science - Nursing
Pennsylvania College of Technology
Licensed Practical Nurse - Licensed Practical Nurse
Centre County Vocational Technical School
High School Diploma -
Bellefonte Area High School