Jackie Hughes
Hurricane,UT
Summary
Hard working individual with a variety of certifications providing a well balanced, thoughtful and genuine working environment. Employers and coworkers have always favored my work ethic, responsible nature, charm and humor. I know I would be an appreciated asset to your department.
Overview
15
15
years of professional experience
Work History
Aesthetician & Spa Manager
Zion Zen Massage & Skincare
06.2022 - Current
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Manage business operations including: staff, clients, budgets, correspondence, financial and bookings.
Certified Life Coach
Self Employed Services
02.2022 - Current
- Improve client self-awareness by conducting in-depth assessments and facilitating insightful coaching sessions.
- Empower clients to set and achieve personal and professional goals through customized action plans and regular follow-up meetings.
- Boost clients confidence levels by addressing limiting beliefs, reframing negative thought patterns, and fostering a growth mindset.
- Build community connections by hosting outreach events that introduced local residents to the benefits of participating in organized retreats.
- Recruite dynamic presenters who added value to the overall experience of attending a retreat at the facility.
- Cultivate a positive work culture among staff members by fostering open communication channels and valuing employee input on decision-making processes.
- Manage purchasing, sales, marketing and customer account operations efficiently.
Owner/Operator/Master Personal Trainer
Anytime Fitness
03.2019 - 03.2021
- Increased client overall wellness by designing and implementing personalized training programs tailored to individual needs.
- Enhanced gym members experiences through the provision of exceptional customer service and support during training sessions.
- Managed scheduling, billing, and records maintenance for a diverse client base, ensuring efficient business operations.
- Led group exercise classes focused on strength training, cardiovascular endurance, flexibility, and balance improvement.
- Facilitated educational workshops and seminars on various health and fitness topics for both clients and fellow trainers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Increased franchise revenue by implementing innovative marketing strategies and promotional events.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
Staff Coordinator/Event Planner/Public Relations Coordinator
Washington City Community Center
02.2009 - 05.2015
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Managed numerous staff, volunteers and members.
- Streamlined registration processes for increased efficiency and reduced waiting times.
Education
Certified Life Coach - Health And Wellness
Life Coach Institute
Online02.2022
Personal Trainer - Health And Physical Fitness
Ace Fitness
2019
Master Aesthetician - Health And Beauty
The Skin Institute
Saint George, UT12.2004
Skills
- Employee Training
- Verbal and Written Communication
- Business Planning
- Account Management and Updating
- Client Intakes
- Customer Consultations
- Excellent Team Player
- Schedule Management
- Guest Services Expertise
- Project Management
- Staff Management
- Customer Relationship Management
Accomplishments
I've conquered many mountains, including Mt. Kilimanjaro! My accomplishments are many, but my love for nature, humans and my family sum them up!
Timeline
Aesthetician & Spa Manager
Zion Zen Massage & Skincare
06.2022 - Current
Certified Life Coach
Self Employed Services
02.2022 - Current
Owner/Operator/Master Personal Trainer
Anytime Fitness
03.2019 - 03.2021
Staff Coordinator/Event Planner/Public Relations Coordinator
Washington City Community Center
02.2009 - 05.2015
Certified Life Coach - Health And Wellness
Life Coach Institute
Personal Trainer - Health And Physical Fitness
Ace Fitness
Master Aesthetician - Health And Beauty
The Skin Institute
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