Hi, I’m
Jackie Lankford
Administrative Reception and Customer Relations
Atlanta,GA
Summary
High energy Front Desk Receptionist dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
7
years of professional experience
1
Certification
Work History
Timothy SmithAtlanta, GA
Personal Assistant
09.2020 - 08.2023
Job overview
- Ran errands to post office, bank, dry cleaners etc.
- Opened, sorted and distributed US mail and email.
- Balanced spending accounts and reconciled monthly bill payments.
- Performed calendar management and scheduling of appointments.
- Disbursed payments to vendors and other specialty services.
- Assisted with event planning.
- Responsible for petty cash and credit cards
Brown ElectricalAtlanta, GA
Client Service Representative
07.2018 - 08.2020
Job overview
- Greeted customers to provide immediate, friendly and knowledgeable support.
- Negotiated pricing for materials and labor.
- Created invoices, estimates and quotes in QuickBooks.
- Data Entry, filing, document scanning and compliance.
- Scheduled and confirmed appointments based on customer availability.
- Dispatched technicians to service calls.
Labor FindersAtlanta, GA
Front Office Assistant
07.2016 - 06.2018
Job overview
- Greeted customers and provided assistance with inquiries.
- Scheduled employment opportunities for clients.
- Processed billing and payroll checks.
- Assisted clients with the onboarding hiring process.
- Created work orders, balanced daily, weekly and monthly reports.
- Responsible for Workers Compensation reporting.
Education
Mannheim Senior HighMannheim, GY
High School Diploma
06.1987
Colorado Technical UniversityColorado Springs, CO
Some College (No Degree)
Skills
- Correspondence Typing
- Office Organization
- Customer Service
- Cash Handling
- Administrative Support
- Multi-Line Telephone Systems
- Proficient in various software
- Calendar Management
- Client Relations
- Database Entry
- Event Planning
- Time Management
- Scheduling
- Multitasking and Organization
Certification
- BankWork$ Certification, Bankers Association of Georgia & Urban League Of Greater Atlanta, 09/2021
- Notary Public
Additional Professional Experience
- HR Assistant
- I-9 Verification
- Client Vendor Relations
- Background Checks
- Company Certifications
- Drug Testing
- Check Cashing
- Document Compliance
- Scheduling
- Dispatching
Timeline
Personal Assistant
Timothy Smith
09.2020 - 08.2023
Client Service Representative
Brown Electrical
07.2018 - 08.2020
Front Office Assistant
Labor Finders
07.2016 - 06.2018
Mannheim Senior High
High School Diploma
Colorado Technical University
Some College (No Degree)
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