Jackie Linville
Florence,AL
Summary
Compassionate and dedicated CNA with experience at Gennius, skilled in vital signs monitoring and patient advocacy. Proven ability to enhance patient comfort and safety while supporting team collaboration. Recognized for training new staff and improving care delivery, ensuring compliance with HIPAA and fostering a supportive environment for patients and colleagues alike.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Gennius
Florence, AL
06.2024 - Current
- Provided compassionate patient care, assisting with daily living activities and maintaining comfort.
- Monitored vital signs, documenting changes and reporting to nursing staff for timely interventions.
- Assisted in patient mobility, ensuring safety while using transfer aids and equipment.
- Maintained cleanliness and orderliness of patient rooms, adhering to infection control protocols.
- Supported training of new CNAs, sharing best practices for effective patient care delivery.
Assistant Manager
Jacks Family Resturant
Florence, AL
07.2019 - 11.2024
- Led daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff to enhance team performance and compliance with standards.
- Implemented inventory management systems to reduce waste and improve stock accuracy.
- Developed schedules to optimize labor costs while maintaining service quality.
- Analyzed customer feedback to identify improvement areas in service delivery.
- Oversaw food safety protocols, ensuring compliance with health regulations and standards.
- Enhanced employee engagement through team-building activities and recognition programs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Oversaw daily operations to maintain store cleanliness and organization.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Education
High School Diploma -
Mayo High School
Rochester, MNSkills
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
Basic life support
Compassionate communication
Patient transfers
Emergency response
Patient hygiene assistance
Safety precautions
Compassionate
Patient lifting
Direct patient care
Mobility assistance
Supporting personal needs
Documenting behaviors
Responding to emergencies
Patient relationship building
Medical terminology
Light housekeeping
Inpatient care
Maintaining privacy
Adaptable
Patient assessments
Transporting patients
Trustworthy companion
Valid AL driver's license
HIPAA compliance
Maintaining confidentiality
Reliable team player
Compassionate caregiver
Ambulation assistance
Certification
- CNA - Certified Nursing Assistant
- Certified CNA, Genisus - 1year
Leading with Heart
its an award you receive when the nurses,residents,and office manager see you leading the residents with heart,compassion care.
Timeline
CNA
Gennius
06.2024 - Current
Assistant Manager
Jacks Family Resturant
07.2019 - 11.2024
High School Diploma -
Mayo High School