Travel
Jackie Lowery
Claim Adjuster
Wilson,United States
Summary
Enthusiastic licensed Property and Casualty Adjuster eager to contribute through hard work, attention to detail and excellent organizational skills. Clear understanding of insurance and training in claim adjusting. Motivated to learn, grow and excel in Property and Casualty Adjusting. Willing to travel and relocate for job.
Have reliable transportation and equipment necessary for work.
Overview
1
1
years of professional experience
3
3
years of post-secondary education
3
3
Certificate
Work History
Tier 1 Property Complex Claim Specialist
State Farm
Richardson, TX
04.2023 - Current
- Worked effectively in fast-paced environments.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Examined photographs and surveillance and any other documents relating to claims.
- Issued payouts to claimants.
- Documented all findings in concise reports.
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
- Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
- Successfully negotiated settlements with claimants and insurers.
- Kept current on insurance regulations, laws, policies and procedures.
- Assessed complex claims and accurately determined value of damages.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Researched claims and incident information to deliver solutions and resolve problems.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Quality Control Technician
Michelin Ardmore Manufacturing
Ardmore, OK
07.2021 - Current
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Generated detailed reports outlining results and recommendations.
- Safeguard customer requirements as well as product quality standards by delivering support.
- Assessed products or services to evaluate conformance with quality standards.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Reported problems and concerns to management.
- Recorded and organized test data for report generation and analysis.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Inspected passenger tires and compared against standards to meet regulatory requirements.
- Performed thorough inspections of incoming materials and outgoing products.
- Developed and audited practices, programs and reporting system metrics for optimal efficiency.
Inspector in Quality Assurance and Quality Control
Michelin Ardmore Manufacturing
Ardmore, OK
08.2010 - 07.2021
- Completed precise measurements using special tools.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Provided training to over 5 onboarding team members in 2015-2017.
On Crew Facilitator
Michelin Ardmore Manufacturing
Ardmore, OK
05.2018 - 01.2021
- Enhanced employee satisfaction and productivity by troubleshooting and resolving workflow and downtime issues.
- Accomplished multiple tasks within established timeframes.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized and safe environment for employees and patrons.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
Education
Some College (No Degree) - Microbiology
East Central University
Ada, OK 01.1999 - 01.2001
Some College (No Degree) - Biology
Southeastern Oklahoma State University
Durant, OK 08.1998 - 05.1999
High School Diploma -
Wilson High School
Wilson, OK 08.1994 - 05.1998
Skills
Materials inspections
Accomplishments
Elected to Carter County Political Precinct Chair
Elected to 5 year term as Wilson Public Schools Board Member
Certification
Licensed Property and Casualty Adjuster
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Be Better Today Than You Were Yesterday.
Be Better Tomorrow Than You Are Today
Lorenzo Snow
Timeline
Tier 1 Property Complex Claim Specialist
State Farm
04.2023 - Current
Licensed Property and Casualty Adjuster
03-2022
Quality Control Technician
Michelin Ardmore Manufacturing
07.2021 - Current
On Crew Facilitator
Michelin Ardmore Manufacturing
05.2018 - 01.2021
Inspector in Quality Assurance and Quality Control
Michelin Ardmore Manufacturing
08.2010 - 07.2021
Some College (No Degree) - Microbiology
East Central University
01.1999 - 01.2001
Some College (No Degree) - Biology
Southeastern Oklahoma State University
08.1998 - 05.1999
High School Diploma -
Wilson High School
08.1994 - 05.1998
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Robbin TenirRobbin Tenir
Customer Care Representative at State FarmCustomer Care Representative at State Farm
Ryan RogierRyan Rogier
Auto Estimatics Appraiser at State FarmAuto Estimatics Appraiser at State Farm
Jake RowdenJake Rowden
Assistant Superintendent at City of WilsonAssistant Superintendent at City of Wilson