Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Love

Jenks,OK

Summary

Analytical professional with expertise in conducting comprehensive investigations and informed decision-making. Demonstrates in-depth knowledge of laws, procedures, and policies, contributing to a results-driven approach. Proven track record of delivering quality work while excelling in communication and teamwork. Committed to achieving organizational goals and providing exceptional service to clients.

Overview

22
22
years of professional experience

Work History

Complex Property Auto Claim Specialist

STATE FARM INSURANCE
Dallas, USA
01.2019 - 06.2021
  • Conducted investigations of liability in complex automobile accidents.
  • Negotiated mutually beneficial agreements for all parties.
  • Executed tasks with precision, driving exceptional results and improved experiences.
  • Reviewed automobile policy coverage and determined benefits for claimants.

Auto Defense Subrogation Specialist

STATE FARM INSURANCE
Charlottesville, VA
01.2018 - 01.2019
  • Evaluated, investigated, and responded to subrogation claim demands from other insurance companies
  • Ensured accurate management of company liability through strategic resolution of claims.
  • Cross-functional collaboration among team members, spanning across all 50 states

Complex Property Auto Claim Specialist

STATE FARM INSURANCE
Tulsa, OK
01.2016 - 01.2018
  • Reviewed automobile policy coverage and determined benefits for claimants.
  • Analyzed accident reports to determine liability and damages in accordance with applicable laws.
  • Calculated loss reserves based on estimated costs for future payments associated with a claim.
  • Trained new claims adjusters on company policies, procedures, and best practices in claims handling.
  • Negotiated settlements with claimants and attorneys to resolve claims efficiently.

Fire Subrogation Investigator

STATE FARM INSURANCE
Tulsa, OK
01.1999 - 01.2016
  • Developed and formulated a first-ever Fire Subrogation unit in region from ground up
  • Monitored and tracked fire and water evidence ensuring a secure chain for potential litigation
  • Employed appropriate engineers, cause and origin investigators, and attorneys for claims in OK, KS, MO, and AR
  • Traveled onsite to collaborate with investigators to preserve evidence in adherence with NFPA 921 protocols
  • Resourced a large team of fire adjusters as well as led classes on fire subrogation principles and evidence preservation
  • Successfully represented the company during mediations on high-dollar loss fire cases
  • Ready at a moment's notice - traveled, coordinated, and prepared to efficiently work several catastrophic natural disasters all around the United States

Education

Bachelor of Science - Marketing

Oklahoma State University
Stillwater

Skills

  • Comprehensive Investigation Skills
  • Managed Losses Within Diverse Areas of Coverages
  • Expertise in Civil and Criminal Law
  • Expert negotiation
  • Analytical Problem Solving
  • Strategic Planning
  • Client Relationship Management
  • Service-Driven Attitude
  • Negotiations
  • Process Improvement
  • Meticulous Attention to Detail
  • Proficient in Prioritizing Tasks
  • Strong Collaborative Skills
  • Multi-Disciplinary Partnerships

Timeline

Complex Property Auto Claim Specialist

STATE FARM INSURANCE
01.2019 - 06.2021

Auto Defense Subrogation Specialist

STATE FARM INSURANCE
01.2018 - 01.2019

Complex Property Auto Claim Specialist

STATE FARM INSURANCE
01.2016 - 01.2018

Fire Subrogation Investigator

STATE FARM INSURANCE
01.1999 - 01.2016

Bachelor of Science - Marketing

Oklahoma State University

Similar Profiles

CREATE PROFILE
Linda Love