Jackie Naas
Utica ,IL
Summary
Assistant Store Manager with expertise in customer service and operational efficiency. Proven success in team management, staff training, and inventory optimization, contributing to enhanced customer experiences and increased store performance.
Overview
21
21
years of professional experience
Work History
Assistant Store Manager
Aldi Foods
2024.02 - Current
- Supervised daily operations to enhance efficiency and maintain store standards.
- Trained and mentored staff on customer service excellence and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed team schedules ensuring adequate coverage during peak hours for improved service delivery.
- Enforced compliance with health and safety regulations, ensuring a safe shopping environment for customers and employees.
Sales Manager
News Tribune
2005.06 - 2023.11
- Led sales strategy development to enhance market penetration and revenue growth.
- Directed team training initiatives, improving product knowledge and sales techniques.
- Managed key client relationships, fostering loyalty and long-term partnerships.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Education
High School Diploma -
Marseilles High School
Marseilles, IlSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store opening and closing
- Team management
Timeline
Assistant Store Manager
Aldi Foods
2024.02 - Current
Sales Manager
News Tribune
2005.06 - 2023.11
High School Diploma -
Marseilles High School