JACKIE ORTELLI
Racine
Summary
Detail-oriented professional with 11+ years of experience and a proven knowledge of carrier management, contract transportation services, and cargo handling. Aiming to leverage my skills to successfully fill the Orientation Instructor role at your company.
Empathetic individual with more than 2 years' working as a Group Facilitator for a Transportation organization. Highly polished and professional and promoting integrity and relationship-building talents.
Overview
27
27
years of professional experience
1
1
Certification
Work History
OTR Truck Driver
Halvor Lines
09.2025 - Current
- Secured freight during stops and rest periods to prevent theft.
- Maintained open communication with dispatching staff to stay on top of scheduling changes and keep customers well-informed.
- Operated with safety and skill to avoid accidents and delays.
- Optimized routes based on road knowledge, traffic updates and GPS data.
- Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
Fulfillment Lead
Lowe’s
03.2025 - 09.2025
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Processed more than 25 orders each shift with consistent record of meeting or exceeding productivity targets.
- Handled production picking, packing and shipping orders.
- Managed, motivated and monitored team of 7+ associates every shift.
OTR Truck Driver
Us Xpress Drivers
11.2024 - 02.2025
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Completed multi-day and overnight trips every month.
CDL Instructor
Next Level CDL Insitittute
07.2024 - 10.2024
- Developed curriculum to encourage student progress and advance performance level.
- Evaluated student performance and documented progress and goals.
- Collaborated with internal and external stakeholders to improve student outcomes.
- Moved vehicle to assigned location and checked and inspected vehicle components to maximize safety.
- Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
- Made driving test appointments for each student and communicated with DMV staff.
- Maintained accurate student records to meet DOT requirements.
Instructional Designer/Training Facilitator
160 Driving Academy
01.2022 - 07.2024
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Planned and monitored implementation of technology-based learning programs.
- Contributed to development of comprehensive employee training courses.
- Developed workforce training programs to improve organizational efficiency.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Researched and incorporated current trends and data into standard curriculum for Students, New Instructors, and Lead Instructors.
Team Lead Instructor
160 Driving Academy
08.2020 - 01.2022
- Tracked attendance and participation for permanent records.
- Monitored classrooms to assess teacher skill and quality of instruction.
- Developed and implemented training materials for different classes.
- Taught more than 100 students each quarter.
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
OTR Driver/Commercial Driver Trainer
Roehl Transportation
05.2020 - 08.2020
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Charted out upcoming routes with GPS technology and maps.
- Delivered goods to customers both locally and long distance.
- Made sure that deliveries were on time for scheduled appointments.
- Train New CDL drivers.
OTR Driver
KNIGHT TRANSPORTATION
12.2017 - 02.2020
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
- Collect delivery instructions from appropriate sources, verifying instructions and routes.
- Drive trucks with capacities greater than 3 tons, including tractor-trailer combinations, to transport and deliver products, livestock, or other materials.
Logistics officer
USMC
06.1999 - 11.2008
- Prepare reports of activities, evaluations, recommendations, or decisions.
- Confer with or interview officials, technical or professional specialists, or applicants to obtain information or to clarify facts relevant to licensing decisions.
- Visit establishments to verify that valid licenses or permits are displayed and that licensing standards are being upheld.
Education
B.S. - Culinary Management
THE ILLINOIS INSTITUTE OF ART
CHICAGO, IL12.2012
Skills
- Microsoft office suite
- Some Spanish
- Commercial driving
- Log keeping
- Freight separation
- Local and long distance driving
- Strong leadership
- Route planning expertise
- Air brake systems
- DOT regulations
- Student records management
- Student observation
- Team member development
- Workforce efficiency
- Implementation support
- Course material creation
- Operations management
- Meeting management
Accomplishments
State of Wisconsin CDL Instructor
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 4 in the development of Online courses for Student and New Orientation, New Hire Instructors and Lead Instructors.
Certification
CDL - A
Timeline
OTR Truck Driver
Halvor Lines
09.2025 - Current
Fulfillment Lead
Lowe’s
03.2025 - 09.2025
OTR Truck Driver
Us Xpress Drivers
11.2024 - 02.2025
CDL Instructor
Next Level CDL Insitittute
07.2024 - 10.2024
Instructional Designer/Training Facilitator
160 Driving Academy
01.2022 - 07.2024
Team Lead Instructor
160 Driving Academy
08.2020 - 01.2022
OTR Driver/Commercial Driver Trainer
Roehl Transportation
05.2020 - 08.2020
OTR Driver
KNIGHT TRANSPORTATION
12.2017 - 02.2020
Logistics officer
USMC
06.1999 - 11.2008
B.S. - Culinary Management
THE ILLINOIS INSTITUTE OF ART