Jackie Pearman

• Responsible for floor plan merchandise execution, and collaboration with visual team
• Employee hiring, training, and development
• Collaboration with Sales Managers to help drive sales, and action items for the department team to increase productivity
• Collaboration with district teams to bring in products that are producing, and transfers of products that are not selling
• Extensive vendor communications and management
• Plan and execute markdowns for the store, meeting strict completion percentages
• Collaborate with operations manager on budgets
• Manage the Signage Team and work with the team lead to ensure the store is properly signed before opening.

• Lead a team of 30+ employees in the highest revenue generating parts of the store
• Executed plans and strategies, driving productivity to achieve sales goals
• Ability to adapt quickly to changing priorities
• Daily employee training and development
• Demonstrated work ethic and customer service skills
• Management of stockrooms, audits, floor plan standards and processing transfers
• Collaborated with Human Resources to track and manage employee performance, implement performance plans and terminations
• Promoted multiple employees to elevated positions in other departments.

• Prepare, review, and complete all paperwork associated with audits and other shortage control programs
• Conduct internal theft examination and interview associates participating in creating shortage
• Complete audits of safety, operational and inventory control
• Develop and maintain records of interviews, witnesses, apprehensions and recovered merchandise to be used in criminal cases and by local law enforcement
• Trusted with confidential information about employees, store operations and systems
• Ability to handle multiple tasks simultaneously and with sense of urgency.

Email and Text Campaigns/Marketing

• Developed and executed comprehensive email and text marketing campaigns.
• Utilized platforms such as Flodesk and Mailchimp for targeted email marketing.
• Employed creative tools like Canva, Lightroom, and Photoshop to design visually engaging and effective marketing materials.
• Ensured compliance with company policies and procedures related to safety, security and confidentiality.
• Resolved customer issues promptly by listening carefully and responding appropriately based on the situation at hand.
• Cultivated a high level of product knowledge to better assist customers in their decision-making process.
• Developed strong customer service skills, including sales techniques and customer relations.
• Provided training sessions for new employees on best practices for client interactions and product knowledge.