Jackie Saliba
Lago Vista,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Account Manager
Fara Coffee
Austin, TX
11.2021 - 03.2022
- Maintained + serviced 45 accounts that included Randall's, Whole Foods, Costco and small convenience stores throughout Austin Metro.
- Oversaw new business development and customer servicing.
- Introduced new processes to improve account and market tracking for better data analysis.
- Created and presented our products to new emerging grocery - coffee retail stores.
- Merchandised
- Scheduled and trained staff of 7 for "Tastings" at each of retail locations.
Marketing/Administrative Assistant
Lee Ann Ray
Georgetown, TX
11.2019 - 11.2021
- Composed and proofread memos, letters and reports to verify error-free communication.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Assisted Business Rep with daily, weekly and monthly drip campaigns.
- Tracked results of marketing campaigns.
- Created and implemented 2-3 posts and/or classes per week for Facebook and Instagram.
- Maintained CRM database with over 800+ prospects and clients.
- Scheduled and coordinated 1-2 training classes per week.
Transaction Coordinator / Office Manager(Contract)
2 Real Estate Agents/ Brokerage Office
Lago Vista, Cedar Park, Leander, TX
03.2019 - 11.2019
- Transaction Coordinator for 2 Real Estate Agents.
- Part-time Office manager for Real Estate Broker.
- Prepared all Listing documents and contracts for compliance with Brokerage.
- Scheduled all photos, open houses and marketing for new listings.
- Assisted Broker with showing prospective buyers property, preparing contracts, listing and attending closings.
- Maintained Google Docs commission reports for all agents at Brokerage firm.
Listing Coordinator/Office Manager
Rise Johns Team - Keller Williams
Lago Vista, United States
12.2010 - 03.2019
- Prepared and maintained listings from pre-listing to under contract.
- Handled on average of 55 listings per month.
- Worked directly with sellers, securing all required documents to list property, photoshoots, open houses and feedback on showings.
- Maintained CRM of 3000+ contacts and clients.
- Handled payroll for staff of 4 and 1099's for contract workers.
- Assisted Contract to Close Associate as needed.
- Developed and implemented all Social Media.
Education
High School Diploma -
Coronado High School
Lubbock, TX05.1979
Some College (No Degree) - Interior Design
Texas Tech University
Lubbock, TXSkills
- Database and Client Management Systems
- Strong Organizational Skills
- Office Equipment Operation
- Canva, Adobe Spark, Docusign, Dotloop, ZipForms
- Computers and Technology - PC, Slack, Whatsapp, Asana, Zoom
- Payroll Administration
- Timeline Planning and Management
- Calendar Preparation - Google Calendars
- Skilled in Microsoft Office - Google Suite
- Staff Orientation and Training
- Microsoft Publisher
- Office Supplies and Inventory
Affiliations
- Lions Club
Timeline
Account Manager
Fara Coffee
11.2021 - 03.2022
Marketing/Administrative Assistant
Lee Ann Ray
11.2019 - 11.2021
Transaction Coordinator / Office Manager(Contract)
2 Real Estate Agents/ Brokerage Office
03.2019 - 11.2019
Listing Coordinator/Office Manager
Rise Johns Team - Keller Williams
12.2010 - 03.2019
High School Diploma -
Coronado High School
Some College (No Degree) - Interior Design
Texas Tech University
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