Jackie Smith
Magnolia,TX
Summary
Accomplished Director of Events at High Meadow Ranch Golf Club, adept in creative direction and vendor negotiation. Excelled in expanding client base and exceeding revenue goals through strategic event marketing and sponsorship acquisition. Demonstrated exceptional customer service and problem-solving skills, ensuring memorable experiences and fostering strong relationships.
Overview
18
18
years of professional experience
Work History
Director of Events
High Meadow Ranch Golf Club
07.2015 - 10.2024
- Selling tournaments and banquets to both recurring clients as well as potential new clients.
- Making sure to meet deadlines of ordering signage, making event orders for the staff, drawing up and executing contracts, and setting up tables/chairs to clients' desired layout.
- Performing day-of-event tasks, whether it be assisting with food/beverage, staging golf carts, setting out signage and proximity markers for on-course contests, etc...
- Consistently met and exceeded revenue goals by identifying new business opportunities and expanding the company's client base.
- Determining the budget of a potential event and knowing what types of add-ons they may be interested in.
Food and Beverage/Cart Staff/Pro Shop Attendant
High Meadow Ranch Golf Club
05.2006 - 06.2015
- Checked in golfers in a timely manner while demonstrating exceptional customer service, both on the phone and in person.
- Maintained a clean environment for both staff and customers.
- Set up new memberships and billing current members.
- Resolving any discrepancies that may arise with members' accounts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Science - Horticulture
Sam Houston State University
Huntsville, TX01-2012
Skills
- Creative direction
- Event marketing
- Vendor negotiation
- Sponsorship acquisition
Timeline
Director of Events
High Meadow Ranch Golf Club
07.2015 - 10.2024
Food and Beverage/Cart Staff/Pro Shop Attendant
High Meadow Ranch Golf Club
05.2006 - 06.2015
Bachelor of Science - Horticulture
Sam Houston State University
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