Patrick Fennell
Carmel ,NY
Summary
Experienced professional with a strong background in delivery operations, customer service, and territory management. Skilled at building client relationships, handling daily routes efficiently, and ensuring accurate, on-time deliveries. Reliable, organized, and committed to exceeding customer expectations.
Overview
18
18
years of professional experience
Work History
Route Sales Representative
Pepperidge Farm
Elmsford, NY
09.2019 - Current
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Set up displays and signage to attract customers and boost sales.
- Built diverse and consistent sales portfolio.
- Contributed to event marketing, sales and brand promotion.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
Pre-Load Supervisor
UPS
Yorktown Heights, NY
06.2007 - 09.2019
- Supervised daily operations, ensuring compliance with safety protocols and operational standards.
- Led team training initiatives to enhance productivity and efficiency in preload processes.
- Implemented workflow improvements resulting in streamlined package handling and sorting procedures.
- Coordinated communication between management and staff to align goals and expectations effectively.
- Reduced employee turnover by cultivating a positive work environment and addressing staff concerns in a timely manner.
- Streamlined package handling procedures for faster processing and reduced turnaround time.
- Collaborated with senior management on strategic initiatives to improve overall operations at the facility level.
Education
Bachelor - Criminal Justice
John Jay College of Criminal Justice
New York, NY05.2007
Skills
- Issue resolution
- Vendor evaluation
- Relationship management
- Business planning
- Delivery management
- Product merchandising
- Sales presentation
- Teamwork and collaboration
Timeline
Route Sales Representative
Pepperidge Farm
09.2019 - Current
Pre-Load Supervisor
UPS
06.2007 - 09.2019
Bachelor - Criminal Justice
John Jay College of Criminal Justice