Jackie Uselton

Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over [Number] years of customer support knowledge-base experience. Skillful in generating support tickets using remote support tools. Documented proficiency in [Software] administration and troubleshooting and system information analysis. Technically savvy Service Engineer experienced in testing, integration and installation of [Type] equipment. Accomplished record of documenting and completing service requests and traveling extensively to customer locations for start-up and service calls to maximize customer satisfaction.