Professional Summary
Overview
Work History
Education
Skills
Timeline

Jackie Winczewski

Minot Public Schools
Minot,ND
14
years of professional experience

Dynamic administrative professional with proven expertise at Minot Public Schools, excelling in customer service and meticulous data management. Adept at enhancing office efficiency through effective scheduling and professional communication. Recognized for resolving inquiries swiftly and supporting team objectives, ensuring seamless operations and exceptional member experiences.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Work History

Administrative Assistant

8 Years 2 Months
Minot Public Schools | 08.2018 - Current
  • Managed front office communications, answered phones, and routed inquiries to appropriate school staff.
  • Processed student records, attendance data, and confidential files with accuracy and discretion.
  • Scheduled meetings, appointments, and conference rooms for administrators and staff.
  • Prepared correspondence, reports, and routine office documents using district systems and software.
  • Coordinated office supplies, mail distribution, and daily administrative workflow.
  • Assisted parents, students, and visitors with information and timely issue resolution.
  • Supported office operations by prioritizing tasks and adapting to changing school needs.

Customer Service Representative

5 Years 11 Months
GEM Federal Credit Union (Now Credit Union 1) | 09.2012 - 08.2018
  • Resolved member inquiries regarding accounts, transactions, and services with accurate, courteous support.
  • Processed deposits, withdrawals, loan payments, and transfers while balancing cash drawers.
  • Opened new memberships and assisted with account maintenance, updates, and document verification.
  • Educated members on online banking, mobile deposit, and electronic account access.

Education

High School Diploma

Dickinson High School | Dickinson, ND

Associate of Applied Science - Nursing

Dickinson State University | Dickinson, ND | 12.2000

Skills

Customer service
Data entry
Administrative support
Microsoft Word
Microsoft Excel
Customer relations
Clerical support
Professional communication
Scheduling and calendar management
Dedicated team player
Excel spreadsheets
Appointment scheduling
Verbal communication
Documentation and reporting
Meticulous attention to detail
Prioritization
Multi-line phone systems
Writing reports
Employee timesheet processing
Letter preparation

Timeline

Administrative Assistant

Minot Public Schools
08.2018 - CurrentRead More

Customer Service Representative

GEM Federal Credit Union (Now Credit Union 1)
09.2012 - 08.2018Read More

Dickinson High School

High School Diploma
Read More

Dickinson State University

Associate of Applied Science from Nursing
Read More
Jackie Winczewski