Jackie Zima
Northport,NY
Summary
A results-driven Executive Assistant with a solid foundation built on hands-on experience and practical knowledge. My career has equipped me with strong communication, problem-solving, and organizational skills, allowing me to effectively support leadership teams and manage complex operations. With extensive experience in optimizing workflows and enhancing efficiency, I excel in anticipating executive needs, handling multifaceted projects, and contributing to organizational success. Adaptable and resilient, I thrive in fast-paced environments and quickly learn new skills to stay ahead of evolving demands. My proactive approach, coupled with a commitment to excellence, makes me a reliable and highly effective support professional dedicated to driving success at all levels.
Overview
28
28
years of professional experience
Work History
Executive/Personal Assistant to Steve Madden and President of Steve Madden Ltd.
Steve Madden Ltd.
01.2022 - Current
- Oversee day-to-day operations and office management, ensuring smooth workflow across departments.
- Manage front desk operations, greeting and assisting guests and employees.
- Organize internal and external meetings by managing the corporate calendar.
- Coordinate catering services for all meetings and events.
Office Manager
Tenth Avenue Aesthetics
01.2020 - 01.2022
- Managed administrative and business operations for the company, ensuring efficiency and profitability.
- Led the hiring process, recruiting and onboarding new staff members.
- Maintained a budgetary system, processed invoices, and handled payroll management.
- Procured medical and spa supplies to ensure operational readiness.
Executive Support
Madison Square Garden
03.2020 - 08.2020
- Provided direct support to the SVP of Sports Marketing and VP of Finance, managing multiple priorities and schedules.
- Concur expense reporting.
- Managed complex calendar scheduling, including coordinating meetings across multiple time zones.
- Organized and facilitated large Zoom meetings (100+ attendees).
- Provided coverage for other executives as needed, ensuring seamless operations.
FAA Certified Private Jet Flight Attendant for Steve Madden
Excelaire
01.2016 - 01.2020
- Delivered exceptional service as a flight attendant for domestic and international flights on Legacy and Global jets.
- Managed all aspects of inflight catering, lodging arrangements, and special requests for passengers.
- Maintained effective communication with the flight crew and captain to ensure a smooth and safe experience for passengers.
Executive Assistant to the Brand Director
Steve Madden Ltd.
01.1997 - 01.2017
- Provided comprehensive administrative support to the Brand Director, managing travel, logistics, and executive schedules.
- Coordinated meetings, heavy calendar management, and correspondence for the executive team and clients.
- Oversaw shoe model coordination across nine company divisions, ensuring all needs were met.
- Managed catering services for executive meetings and high-level events.
Education
TEXTILES
Fashion Institute of Technology
New York, NYSkills
- Certified Executive Assistant
- MS Suite
- Google Docs
- Pivot Tables
- Outlook Word
- Event & Logistics Coordination
- Travel Planning
- Expense Reporting
- HOC Projects
- FAA Certified
- CPR Certified
Certifications And Skills
- Certified Executive Assistant
- MS Suite
- Google Docs
- Pivot Tables
- Outlook Word
- Event & Logistics Coordination
- Travel Planning
- Expense Reporting
- HOC Projects
- FAA Certified
- CPR Certified
Timeline
Executive/Personal Assistant to Steve Madden and President of Steve Madden Ltd.
Steve Madden Ltd.
01.2022 - Current
Executive Support
Madison Square Garden
03.2020 - 08.2020
Office Manager
Tenth Avenue Aesthetics
01.2020 - 01.2022
FAA Certified Private Jet Flight Attendant for Steve Madden
Excelaire
01.2016 - 01.2020
Executive Assistant to the Brand Director
Steve Madden Ltd.
01.1997 - 01.2017
TEXTILES
Fashion Institute of Technology