Jackie Zima
Northport,N.Y.
Summary
A results-driven Executive Assistant with a solid foundation built on hands-on experience and practical knowledge. My career has equipped me with strong communication, problem-solving, and organizational skills, allowing me to effectively support leadership teams and manage complex operations. With extensive experience in optimizing workflows and enhancing efficiency, I excel in anticipating executive needs, handling multifaceted projects, and contributing to organizational success. Adaptable and resilient, I thrive in fast-paced environments and quickly learn new skills to stay ahead of evolving demands. My proactive approach, coupled with a commitment to excellence, makes me a reliable and highly effective support professional dedicated to driving success at all levels.
Overview
2027
2027
years of professional experience
Work History
Executive/Personal Assistant to Steve Madden and President of Steve Madden Ltd.
Steve Madden Ltd.
01.2022 - Current
- Assurance of the utmost discretion and confidentiality in handling executive and personal tasks.
- Organize internal and external meetings with fashion vendors, celebrity collaborations and share holders.
- Assist CFO and finance team prepare corporate banking and stock related documents for high profile C suite executives.
- High level of confidential financial document preparation
- Coordinated with Human resources and Legal department for employment contracts
- Arrange catering and logistics for all meetings.
- Book travel arrangements via private jet or commercial.
- Personal family household management regarding children schedules, travel arrangements , bills , and event planning .
Executive Assistant to CBD and Group President
Steve Madden LTD
2026 - Current
- Coordinated executive schedules and managed travel arrangements to optimize time efficiency.
- Maintaining a timely schedule of product meetings
- Financial reports for corporate quarterly management meetings
- Managed confidential correspondence and documentation with discretion and attention to detail.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
Office Manager
Tenth Avenue Aesthetics
01.2020 - 01.2022
- Managed administrative and business operations for the company, ensuring efficiency and profitability.
- Led the hiring process, recruiting and onboarding new staff members.
- Maintained a budgetary system, processed invoices, and handled payroll management.
- Procured medical and spa supplies to ensure operational readiness.
Executive Support
Madison Square Garden
03.2020 - 08.2020
- Provided direct support to the SVP of Sports Marketing and VP of Finance, managing multiple priorities and schedules.
- Concur expense reporting.
- Managed complex calendar scheduling, including coordinating meetings across multiple time zones.
- Organized and facilitated large Zoom meetings (100+ attendees).
- Provided coverage for other executives as needed, ensuring seamless operations.
FAA Certified Private Jet Flight Attendant for Steve Madden
Execelaire
01.2016 - 01.2020
- Delivered exceptional service as a flight attendant for domestic and international flights on Legacy and Global jets.
- Managed all aspects of inflight catering, lodging arrangements, and special requests for passengers.
- Maintained effective communication with the flight crew and captain to ensure a smooth and safe experience for passengers.
Executive Assistant to the Brand Director
Steve Madden Ltd.
01.1997 - 01.2017
- Provided comprehensive administrative support to the Brand Director, managing travel, logistics, and executive schedules.
- Coordinated meetings, heavy calendar management, and correspondence for the executive team and clients.
- Oversaw shoe model coordination across nine company divisions, ensuring all needs were met.
- Managed catering services for executive meetings and high-level events.
Education
TEXTILES
Fashion Institute of Technology
New York, NYSkills
- MS Suite
- Teams
- Google Docs
- Outlook Word
- Calendar Scheduling and arrangement
- Excellent written and verbal communication skills
- Event & Logistics Coordination
- Travel Planning
- Expense Reporting/Concur/Emburse
- FAA Certified
- CPR Certified
- Enrolled for SIE Exam
- Strong problem solver
- Schedule & calendar planning
- Information confidentiality
Languages
Spanish
Timeline
Executive/Personal Assistant to Steve Madden and President of Steve Madden Ltd.
Steve Madden Ltd.
01.2022 - Current
Executive Support
Madison Square Garden
03.2020 - 08.2020
Office Manager
Tenth Avenue Aesthetics
01.2020 - 01.2022
FAA Certified Private Jet Flight Attendant for Steve Madden
Execelaire
01.2016 - 01.2020
Executive Assistant to the Brand Director
Steve Madden Ltd.
01.1997 - 01.2017
Executive Assistant to CBD and Group President
Steve Madden LTD
2026 - Current
TEXTILES
Fashion Institute of Technology