Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jackie Paloma Balla-Katembo

6124 WOODCREST DRIVE, BURLINGTON,KY

Summary

Dedicated and compassionate professional with a genuine passion for people, culture, and languages. Returning to the workforce after an 18-year hiatus as a mom of two, with a strong desire to make a positive impact through meaningful customer experiences and fostering authentic relationships. Equipped with strong problem-solving abilities and cultural awareness, ready to tackle new challenges, engage with diverse communities, and contribute to team success and organizational goals.

Overview

12
12
years of professional experience

Work History

Cashier

Sam's Club
01.2005 - 01.2006
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Learned duties for various positions and provided backup at key times.

French Translator

HARVEST TIME MISSIONS
01.2004 - 01.2006
  • Translated documents from French to English.
  • Reviewed, edited and proofread translated documents for accuracy.
  • Interpreted conversations between foreign language-speaking clients and others.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

Daycare Assistant

Connie's Daycare
12.2002 - 06.2003
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.

Cashier

Standard Parking
04.2001 - 11.2001
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.

Assistant Executive Housekeeper

Holiday Inn
04.2000 - 12.2000
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.

Nursing Home Worker

Blaire House of Tewksbury
11.1998 - 12.1999
  • Observed and monitored patients to assess symptoms, treatment responses, and progress toward care goals.
  • Completed Certified Nursing Assistant training, with plans to obtain certification.
  • Maintained a clean and safe environment by regularly changing linens and ensuring patient rooms met high standards of hygiene and comfort.
  • Facilitated and assisted residents with recreational activities to promote engagement and overall well-being.

Spanish Translator

CENTRE CULTUREL AMÉRICAIN
01.1994 - 01.1995
  • Offered translation support for interviews and employment-related processes concerning Spanish speakers.
  • Assisted foreign language-speaking clients with inquiries.
  • Reviewed translated content for cultural sensitivity and use of universal Spanish.
  • Molded translation to reflect intended meaning and audience reading level.

Education

No Degree - Specialization of Field Science

Marien Ngouabi University
Brazzaville, Republic Of CONGO

High School Diploma -

Lycée De La Révolution
Brazzaville, Republic Of CONGO
06.1993

Skills

  • Cross-cultural communication
  • Cultural expertise and awareness
  • Verbal and written communication
  • Relationship building
  • Adaptability and flexibility
  • Time management
  • Problem-solving and critical thinking
  • Team Collaboration

Languages

Spanish
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual

Interests

  • Parenting: Proud mom of two, fostering their growth and education
  • Travel: Exploring new destinations and experiencing different cultures
  • Cultural Exploration: Learning about diverse cultures through cuisine and community engagement
  • Language Learning: Passionate about acquiring new languages
  • Holistic Health: Advocate for wellness practices and active lifestyles
  • Gardening & Cooking: Enjoy cultivating plants and preparing healthy meals
  • Creative Writing: Writing stories that reflect cultural narratives
  • Reading: Avid reader focused on personal development and wellness
  • Sewing & Interior Design: Creating handmade items and designing inviting spaces
  • Community Service: Engaged in volunteer activities to uplift underserved communities

Timeline

Cashier

Sam's Club
01.2005 - 01.2006

French Translator

HARVEST TIME MISSIONS
01.2004 - 01.2006

Daycare Assistant

Connie's Daycare
12.2002 - 06.2003

Cashier

Standard Parking
04.2001 - 11.2001

Assistant Executive Housekeeper

Holiday Inn
04.2000 - 12.2000

Nursing Home Worker

Blaire House of Tewksbury
11.1998 - 12.1999

Spanish Translator

CENTRE CULTUREL AMÉRICAIN
01.1994 - 01.1995

No Degree - Specialization of Field Science

Marien Ngouabi University

High School Diploma -

Lycée De La Révolution

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Jackie Paloma Balla-Katembo