JACKIY CRUZ
Salem
Summary
Dynamic healthcare professional with extensive experience in dialysis, excelling in leadership, and staff training. Proven expertise in cannulation and patient monitoring, ensuring compliance and safety. Recognized for optimizing staffing efficiency and enhancing team integration, while delivering exceptional patient care and conflict resolution.
Overview
15
15
years of professional experience
Work History
Lead Patient Care Technician
DaVita Kidney Care
Salem
06.2020 - Current
- Created and managed technician and new hire schedules to optimize staffing efficiency.
- Trained new hires, including technicians and nurses, ensuring effective integration into team.
- Assisted charge nurse in managing patient schedules and training nurses for charge nurse role.
- Specialized as expert cannulator for new dialysis accesses, serving as primary contact for doctors.
- Monitored patient vitals and performed interventions under nurse supervision to ensure safety.
- Founded and led high school outreach program educating students about dialysis careers with DaVita.
Patient Care Technician
Fresenius Kidney Care
Corvallis
08.2015 - 06.2020
- Set up and dismantled dialysis machines, ensuring proper calibration and maintenance for patient use.
- Collected monthly lab specimens, maintaining accuracy and adherence to healthcare standards.
- Monitored patients during treatments, reporting condition changes to nursing staff for evaluation.
- Identified and resolved issues as access flow manager to optimize patient treatment outcomes.
Patient Care Technician
Good Samaritan Regional Medical Center
Corvallis
01.2020 - 04.2020
- Collected monthly machine water samples in support of Biomed technician.
- Transported patients between hospital rooms and dialysis facilities efficiently.
Sales & Labor
Grandpa's Fresh Market
Albany
05.2011 - 08.2015
- Restocked produce, trinkets, and baked goods to maintain inventory levels.
- Picked fresh produce for market display, ensuring quality standards.
- Managed cash register operations accurately during market hours.
- Opened and closed market efficiently, overseeing daily preparations.
Education
Associate of Science -
08.2024
- Winter, 2024 - President's Honor List
- Spring, 2024 - Dean's Honor List
- Summer, 2024 - Dean's Honor List
High School Diploma -
06.2015
Skills
- Leadership and staff training
- Healthcare compliance
- Patient scheduling and monitoring
- Cannulation and dialysis setup
- Time management and adaptability
- CPR certification
- Attention to detail
- Customer service and conflict resolution
- Computer proficiency
Junior Volunteer - Santiam Hospital
01/01/11 - 08/01/15
Assisted in the cafeteria, supporting food service staff and providing meals for patients., Engaged with patients to provide comfort and companionship during hospital stays., Shadowed healthcare professionals in CT and ER departments, gaining hands-on experience and insight into medical procedures., Participated in ambulance ride-alongs, observing emergency medical response procedures and patient care in the field.
Awards
- Continuous Improvement Award 2023 & 2025, for aligning with DaVita's Core Values and consistently improving operational processes.
Timeline
Lead Patient Care Technician - DaVita Kidney Care
06.2020 - Current
Patient Care Technician - Good Samaritan Regional Medical Center
01.2020 - 04.2020
Patient Care Technician - Fresenius Kidney Care
08.2015 - 06.2020
Sales & Labor - Grandpa's Fresh Market
05.2011 - 08.2015
Mount Hood Community College - Associate of Science,
Cascade Senior High School - High School Diploma,