Summary
Overview
Work History
Education
Skills
References
Timeline
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JACKLYN EVERAGE

Athens,GA

Summary

Dynamic and results-driven professional with extensive experience at Amazon, excelling in order fulfillment and safety compliance. Proven ability to enhance operational efficiency through effective labeling and packing techniques. Strong problem-solving skills and a commitment to maintaining high standards of customer service and workplace safety.

Overview

9
9
years of professional experience

Work History

FC Associate 1, L1

Amazon-Sort Center Field-VAR
Jefferson, GA
10.2020 - Current
  • Ensured compliance with health and safety regulations in the workplace.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Ensured that all products were properly labeled according to company standards.
  • Processed returns according to company policies and procedures.
  • Collaborated with other departments to provide excellent customer service.
  • Used handheld scanners to key in data for packages.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Labeled boxes and placed in outbound collection areas.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.

Fulfillment Associate

Bed Bath & Beyond
Pendergrass, GA
06.2019 - 11.2019
  • Collaborated with team members to ensure efficient workflow throughout the shift.
  • Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
  • Packed items according to customer's specifications and requirements.
  • Participated in team meetings to discuss performance metrics and areas for improvement.
  • Followed safety protocols to minimize risk of accidents in the warehouse environment.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Picked orders from inventory with high accuracy, ensuring timely preparation for shipment.
  • Managed personal performance metrics, striving for continuous improvement in speed and accuracy.

Barista

Kroger-Starbucks
Athens, Georgia
01.2016 - 08.2018
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.

Education

MSW - Social Work

Jackson State University
Jackson, MS
05-2024

Certificate - Esthetics

Atlanta School of Massage
Atlanta, GA
09-2017

Bachelor of Science - Sociology

Grand Valley State University
Allendale, MI
04-2007

Skills

  • Order fulfillment
  • Labeling and tagging
  • Packing materials
  • Box building and packing
  • Product packaging
  • Load Unloading
  • Audit inventory
  • Safety consciousness
  • Stock replenishment

References

References available upon request.

Timeline

FC Associate 1, L1

Amazon-Sort Center Field-VAR
10.2020 - Current

Fulfillment Associate

Bed Bath & Beyond
06.2019 - 11.2019

Barista

Kroger-Starbucks
01.2016 - 08.2018

MSW - Social Work

Jackson State University

Certificate - Esthetics

Atlanta School of Massage

Bachelor of Science - Sociology

Grand Valley State University

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