JACKLYN EVERAGE
Athens,Georgia
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
10
10
years of professional experience
Work History
Fulfillment Associate
Amazon.com Services LLC
01.2020 - Current
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Transported merchandise pallets to move in warehouse.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Safely and securely loaded items to prevent damage during transport.
Intern
Phoenix Rising Centers
01.2024 - 05.2024
- Performed 15 minute initial client consultations and 60 minute initial client assessments.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Intern
a·bridge: Aging Life Care Management
01.2022 - 05.2022
- Received training in conducting senior client needs assessment and developing a senior care plan
- Shadowed the owner and director of the organization
- Routinely visited client at nursing home facility to assist with activities of daily living (ADLs).
Esthetician
Natural Body Spa and Shop
01.2018 - 01.2020
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Fostered friendly, warm, and exceptional customer experience.
Starbucks Barista
Kroger
01.2016 - 01.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Community & Social Services Technician (WL) Case Manager
Oconee Center
01.2015 - 01.2016
- Provided crisis intervention, emergency services, short-term case management, and implemented life skills workshops and programs
- Collaborated with family, healthcare providers, and social workers to meet the needs of the clients
- Maintained field notes and records on clients.
- Conducted home visits to assess living conditions of at-risk individuals resulting in timely interventions when needed.
- Effectively managed caseloads while adhering to strict deadlines, ensuring prompt service delivery for clients.
- Advocated on behalf of vulnerable individuals within the system by understanding their unique needs and circumstances thoroughly.
Education
Master of Social Work -
Jackson State University
01.2024
Bachelor of Science in Sociology -
Grand Valley State University
01.2007
Skills
- Eligibility/Intake Screening
- Client Education
- Life Skills Development
- Elder Care Knowledge
- Multicultural Competence
- Referrals and Networking
- Assessment Skills
- Client and Case Documentation
- Crisis Intervention
- Multidisciplinary Team Collaboration
- Conflict Resolution
- Client Advocacy
- Case Management
Professional Development Courses
- Effects of Social Media Use on Teen Mental Health, Mississippi Public Health Institute, 2024
- Opioid Overdose Prevention & Statistics, Mississippi Public Health Institute, 2024
- To Forgive or Not To Forgive: Releasing The Pain of Relational Trauma, Frank G. Anderson, MD, 2024
Professional Associations
Alpha Kappa, Phi Alpha Honor Society, Jackson State University, 2021
Personal Information
Title: Master Social Worker
Timeline
Intern
Phoenix Rising Centers
01.2024 - 05.2024
Intern
a·bridge: Aging Life Care Management
01.2022 - 05.2022
Fulfillment Associate
Amazon.com Services LLC
01.2020 - Current
Esthetician
Natural Body Spa and Shop
01.2018 - 01.2020
Starbucks Barista
Kroger
01.2016 - 01.2018
Community & Social Services Technician (WL) Case Manager
Oconee Center
01.2015 - 01.2016
Master of Social Work -
Jackson State University
Bachelor of Science in Sociology -
Grand Valley State University