Jacklyn Giordano
Bergenfield,NJ
Summary
Seasoned medical secretary adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.
Overview
12
12
years of professional experience
Work History
Medical Secretary
JDR Management
Bergenfield, NJ
07.2019 - Current
- Updated patient financial information to ensure accuracy.
- Interviewed patients to collect medical information and insurance details.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy Ophthalmology office with 5 providers.
- Created and maintained accurate and confidential patient files.
- Answered daily phone calls to schedule appointments and address patient inquiries.
- Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
Medical Secretary
New Jersey Urology
Paramus, NJ
06.2018 - 07.2019
- Managed physician calendar, including scheduling patient appointments and procedures.
- Updated patient financial information to ensure accuracy.
- Addressed, documented, and responded to incoming and outgoing calls and correspondence.
- Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
- Answered daily phone calls to schedule appointments and address patient inquiries.
Ophthalmic Assistant/Receptionist
Tenafly Eye Associates
Tenafly, NJ
09.2014 - 02.2017
- Completed patient histories by asking probing questions about family medical conditions, past ocular history and previous surgical procedures.
- Triaged clinical issues to help physician focus on appointments and maximize time.
- Coordinated surgical services, including setting appointments, verifying insurance and informing patients of important points such as pre-surgery restrictions.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Education
Bachelor of Science - Business Administration
Berkeley College
Paramus, NJSkills
- Team Building
- Communications
- Customer Service
- Administrative support
Timeline
Medical Secretary
JDR Management
07.2019 - Current
Medical Secretary
New Jersey Urology
06.2018 - 07.2019
Ophthalmic Assistant/Receptionist
Tenafly Eye Associates
09.2014 - 02.2017
Bachelor of Science - Business Administration
Berkeley College