Jacklyn Gosnell-Powell
Terre Haute,IN
Summary
Dedicated Special Education Paraprofessional with expertise in IEP implementation and student supervision. Strengths in collaboration with educators and fostering inclusive learning environments drive student success.
Overview
19
19
years of professional experience
Work History
Special Education Paraprofessional
Vigo County School Corporation
08.2023 - Current
- Assisted students with individualized education plans, fostering academic growth and social development.
- Collaborated with teachers to implement lesson plans tailored to diverse learning needs.
- Supported classroom management, ensuring a positive and inclusive environment for all students.
- Monitored student progress, providing feedback to educators on behavioral and academic performance.
Team Leader
Chedders Scratch Kitchen
03.2020 - 01.2023
- Led daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored team members on menu knowledge and customer service standards.
- Implemented process improvements to enhance kitchen efficiency and reduce waste.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing shortages.
- Facilitated team meetings to discuss performance goals and address operational challenges.
- Developed training materials for onboarding new employees, streamlining the training process.
Nursing Assistant
Great Dane Trailers
06.2017 - 06.2018
- Assisted nursing staff with patient care activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Maintained cleanliness and organization of patient areas to ensure safety and hygiene standards.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented patient information accurately to facilitate effective communication within the care team.
Server
Applebee's Neighborhood Grill & Bar
02.2007 - 07.2008
- Provided exceptional customer service by promptly addressing guest needs and ensuring satisfaction.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders during peak hours.
- Managed cash register operations, accurately processing transactions and handling cash securely.
- Trained new servers on menu items, service standards, and operational procedures for efficient onboarding.
- Recommended menu items based on guest preferences, contributing to increased sales and customer satisfaction.
- Handled customer complaints with professionalism, resolving issues swiftly to maintain positive dining atmosphere.
- Implemented suggestions for improving service efficiency, leading to smoother workflow during busy shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Elementary Education And Special Education
Western Governors University
Salt Lake City, UT05-2028
CNA Certificate - Nursing
Lakeland Community College
Mattoon, IL05-2013
High School Diploma -
Paris High School
Paris, IL05-2004
Skills
- IEP implementation
- Educational assistance
- Support for learning disabilities
- Structured learning environment
- Collaboration with teachers
- Progress monitoring
- Verbal and written communication
- Teaching and instruction
- Instructional support
- Lesson plan implementation
- Student supervision
- Conflict resolution
Timeline
Special Education Paraprofessional
Vigo County School Corporation
08.2023 - Current
Team Leader
Chedders Scratch Kitchen
03.2020 - 01.2023
Nursing Assistant
Great Dane Trailers
06.2017 - 06.2018
Server
Applebee's Neighborhood Grill & Bar
02.2007 - 07.2008
Bachelor of Science - Elementary Education And Special Education
Western Governors University
CNA Certificate - Nursing
Lakeland Community College
High School Diploma -
Paris High School