Jacklyn Ison
Fayetteville,OH
Summary
Dynamic Supervisor at B and D Graphics with a proven track record in operations management and customer service. Enhanced team productivity through effective workflows and mentoring, while resolving inquiries with exceptional communication skills. Recognized for identifying inefficiencies and implementing solutions that significantly improved customer satisfaction.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
25
25
years of professional experience
Work History
Supervisor
B and D Graphics
11.2000 - 05.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Collected, arranged, and input information into database system.
Education
GED -
Warren County ABLE/GED
Cincinnati, OH11-2001
Skills
- Customer service
- Attention to detail
- Complex Problem-solving
- Operations management
- Project management
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Time management
- Excellent communication
- Training and mentoring
- Goal oriented
Timeline
Supervisor
B and D Graphics
11.2000 - 05.2025
GED -
Warren County ABLE/GED
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