Dedicated and driven secretarial professional skilled in organizing paperwork, setting up contracts and managing mail with accuracy and efficiency. Proficient in assisting with payroll, invoicing and payment processing. Master user of Quickbooks.
Overview
9
9
years of professional experience
Work History
Patient Access Representative
Rock Regional Hospital
09.2022 - Current
Verified demographics and insurance information to register patients in computer system
Applied HIPAA privacy and security regulations while handling patient information
Organized and maintained records by updating and obtaining both personal and financial information
from patients
Registered patients by completing face-to-face interviews to obtain demographic, insurance and
medical information
Obtained necessary signatures for privacy laws and consent for treatment
Communicated financial obligations to patients and collected fees at time of service
Assembled registration paperwork and placed identification bands on patient
Answered telephones and directed calls to appropriate medical or adminstrative staff
Communicated with patients with compassion while keeping medical information private
Greeted patients, determined purpose of visit and directed to appropriate staff.
Secretary
KIBBE & SONS REMODELING, LLC
07.2017 - Current
Maintained organized filing system of paper and electronic documents
Coordinated communications, taking calls, responding to emails and interfacing with clients
Ordered office supplies to purchase items and maintain appropriate levels
Answered telephone calls to give information to callers & take messages
Sent and distributed mail and parcels
Processed payroll and submitted direct deposits using accounting software
Maintained accounts receivable and accounts payable functions.
Cleaning Specialist
Roc Service Company
08.2014 - 09.2020
Maintained safety protocols through safe handling of equipment and chemicals
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage
shelves
Collected trash from floors within hallways, bathrooms and work areas
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
Cleaned windows, glass partitions and mirrors with cleaners and sponges
Performed frequent inspection and maintenance activities according to client expectations.
Cashier
Steuarts Country Store
09.2016 - 07.2017
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Helped customers find specific products, answered questions and offered product advice
Accepted cash and credit card payments, issued receipts and provided change
Verified customer age requirement for alcohol or tobacco purchases.
Secretary
Kibbe & Sons Remodeling, LLC
05.2016 - 09.2016
Sales Associate
Stage Stores
08.2014 - 11.2015
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Helped customers find specific products, answered questions and offered product advice
Trained new team members in cash register operation, stock procedures and customer services
Arranged new merchandise with signage and appealing displays to encourage customer sales and move
overstock items
Sold various products by explaining unique features and educating customers on proper application or
usage
Built and maintained relationships with peers and upper management to drive team success
Maintained knowledge of current promotions, exchange guidelines, payment policies and security
practices
Answered incoming telephone calls to provide store, products and services information
Developed trusting relationships with customers by making personal connections
Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
Some College -
Northwestern Oklahoma State University
Woodward, OK
High School Diploma -
Arnett High School
Arnett, OK
05.2014
Skills
Administering payroll Editing and proofreading
Confidentiality understanding Calendar management
Prioritization and time management Cash deposit preparation